Author Topic: can't find the option to renew my annual license  (Read 1665 times)

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can't find the option to renew my annual license
« on: May 29, 2015, 01:40:37 AM »
hey guys i've been using avast on almost everywhere from laptop to my gaming \ work desktop
now i though to see how many days remaining for my free license so i can register again and get my 1 year
but i haven't found anything all i see is "registered"
i took a screenshot of it here on imgur
http://imgur.com/IaFaSv7

thank you for reading , happy fridays <3

Offline DavidR

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Re: can't find the option to renew my annual license
« Reply #1 on: May 29, 2015, 03:18:48 PM »
You should see more information on that screen, such as the Current registration expiry date and the number of days remaining.

Try expanding that window and see if that reveals the additional information.

If not:
Try a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and select Repair, click next and follow.

Vista, win7 or later - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Uninstall/Change and select Repair, click next and follow.

Reboot after the repair.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: can't find the option to renew my annual license
« Reply #2 on: May 29, 2015, 07:55:30 PM »
i tried expanding , still nothing
also i repaired and restarted , still the same thing going
clean uninstall then reinstall maybe ?

Offline Para-Noid

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Re: can't find the option to renew my annual license
« Reply #3 on: May 29, 2015, 08:16:46 PM »
It sounds as if a clean install is needed. Sorry.
At least once you register you're good for another year.
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

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Re: can't find the option to renew my annual license
« Reply #4 on: May 29, 2015, 08:18:16 PM »
yeah i think i had about 2 - 3 weeks left anyway
thank you for the fast reply ,
have a good day :)

Offline Eddy

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Re: can't find the option to renew my annual license
« Reply #5 on: May 29, 2015, 08:39:30 PM »
If you have a paid version, you will get email notifications when the license is about to expire.
If I remember correctly the first one is 30 days before expiring and you will get a total of 3 reminders.