Author Topic: FIREWALL not showing  (Read 11885 times)

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Offline BarbaraJean

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FIREWALL not showing
« on: May 31, 2015, 10:44:03 AM »

I do hope someone can help me, when I go to scan and also check my settings, no firewall is showing up.    I pay a good amount a year for protection from Avast, where do I find out about my firewall please.

Thank you

Barbara

Offline Asyn

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Re: FIREWALL not showing
« Reply #1 on: May 31, 2015, 10:47:09 AM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline BarbaraJean

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Re: FIREWALL not showing
« Reply #2 on: May 31, 2015, 11:02:35 AM »


Thank you so much, will try that now.

Barbara

Offline Eddy

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Re: FIREWALL not showing
« Reply #3 on: May 31, 2015, 11:04:56 AM »
Thought you had avast free/pro/premier...

Still happy with the "new" laptop ?
How are things going with the knee ?

Offline Asyn

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Re: FIREWALL not showing
« Reply #4 on: May 31, 2015, 11:05:59 AM »
Thank you so much, will try that now.

Barbara
You're welcome, report back.
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline BarbaraJean

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Re: FIREWALL not showing
« Reply #5 on: May 31, 2015, 11:39:21 AM »

Hi Asyn, no, that did not work... I will see if I can show you a screen shot.

I pay £34.00 a year for Avast

Hi Eddy,  I will reply to your message soon. x


Offline Asyn

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Re: FIREWALL not showing
« Reply #6 on: May 31, 2015, 11:42:26 AM »
Your screenshot shows Avast Free, which product did you pay for..??
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline BarbaraJean

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Re: FIREWALL not showing
« Reply #7 on: May 31, 2015, 11:46:31 AM »
 HERE IS THE RECEIPT OF MY LAST PAYMENT TO aVAST
 
Your Avast subscription has successfully renewed
 
 
Dear Barbara England,
 
 
We're glad to report that your subscription has successfully renewed and Avast will continue to protect you.
 
 
 
Auto-Renewal Order Summary
 
Product:
Avast Internet Security - 3 PC, 1 Year
 
 
Order ID:
14415451700
 
 
Price Charged:
Subtotal: £29.16
Tax: £5.83
Total: £34.99
 
 
Next Expiration Date:
13 February 2016
 
 
 

Offline Asyn

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Re: FIREWALL not showing
« Reply #8 on: May 31, 2015, 11:47:22 AM »
1. Download Avast Internet Security: https://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline BarbaraJean

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Re: FIREWALL not showing
« Reply #9 on: May 31, 2015, 11:54:52 AM »


Thank you, I will do this shortly...my daughter has just arrived, will be about 30 minutes.

Barbara

Offline Asyn

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Re: FIREWALL not showing
« Reply #10 on: May 31, 2015, 11:55:39 AM »
NP Barbara, awaiting your reply...
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline BarbaraJean

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Re: FIREWALL not showing
« Reply #11 on: May 31, 2015, 01:24:08 PM »

HELP ME PLEASE..    I have downloaded avast again, followed your instructions, now it is asking for
activation code or licence file... how do I get that ??  I have looked all through my paperwork and cannot see any of that info.

Thank you

Offline Asyn

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Re: FIREWALL not showing
« Reply #12 on: May 31, 2015, 01:25:55 PM »
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline BarbaraJean

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Re: FIREWALL not showing
« Reply #13 on: May 31, 2015, 01:47:27 PM »


Oh, thank goodness that is all done and I am up and running again. :D

Thank you so much for your help, I really appreciate that, and so sorry for the delay.    I have saved all the links, so hopefully all will be okay now... I wonder when they automaticly renew the subscription this happens ???

Many thanks again, your so kind :))

Now I must let my little poodle out in the garden. D ;)

Big hugs

Barbara

Offline Asyn

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Re: FIREWALL not showing
« Reply #14 on: May 31, 2015, 01:48:55 PM »
You're welcome Barbara. :)
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0