« previous next »
Pages: [1]   Go Down

Author Topic: My website block by avast & it's showing the infected file is admin-ajax.php .  (Read 4537 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
My website block by avast & it's showing the infected file is admin-ajax.php .
« on: June 02, 2015, 05:15:40 PM »
I am facing a problem with my WordPress eCommerce site. When someone try to visit my site it's blocked by avast. And it's showing the malicious problem is admin-ajax.php file. I am not able to recognize which code need to remove. Can you please help me? I have tried so many blog but not found exact solution. I want my site will work with avast antivirus without any block. I have deactivated all plugin and reload my site but same problem showing. I have checked my site for malicious or or other infected files using lot of high performance tool. but nothing found.

I have already discussed in a top rated forum about this problem, but no solution,even i have replaced with new admin-ajax.php core file. but nothing happen. so please if possible help me out.
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: My website block by avast & it's showing the infected file is admin-ajax.php .
« Reply #1 on: June 02, 2015, 05:16:58 PM »
What is your website ? (make the link not clickable)
Logged

REDACTED

  • Guest
Re: My website block by avast & it's showing the infected file is admin-ajax.php .
« Reply #2 on: June 02, 2015, 05:19:27 PM »
Quote from: Eddy on June 02, 2015, 05:16:58 PM
What is your website ? (make the link not clickable)

it's ezzemart.com
Logged

REDACTED

  • Guest
Re: My website block by avast & it's showing the infected file is admin-ajax.php .
« Reply #3 on: June 02, 2015, 10:16:46 PM »
Actually the site content have no problem. My website is ezzemart.com and have deleted all content from this domain and the same content I have restored in another domain and there working fine without any blocking. You can visit my domain ezzemart.com and there is no content even it's blocked by avast when trying to reload my browser.

What's wrong with the domain?
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: My website block by avast & it's showing the infected file is admin-ajax.php .
« Reply #4 on: June 03, 2015, 03:56:56 PM »
Problems on the same IDS:
http://urlquery.net/report.php?id=1433339406485

Blacklisted IP:
http://multirbl.valli.org/lookup/23.229.160.3.html

It looks to me that it is a general IP block.
Contact avast and ask them to review your website.
If nothing is found, they will allow your domain.
https://www.avast.com/contact-form.php?subject=MALWARE-WEB
Logged

REDACTED

  • Guest
Re: My website block by avast & it's showing the infected file is admin-ajax.php .
« Reply #5 on: June 03, 2015, 07:20:59 PM »
hi, I have sent a mail yesterday but they didn't reply yet. I am not understand what i do.
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: My website block by avast & it's showing the infected file is admin-ajax.php .
« Reply #6 on: June 03, 2015, 07:28:01 PM »
avast will only reply if they need more information or want you to check things.
Since you already have reported the issue, just have patience.
Logged

REDACTED

  • Guest
Re: My website block by avast & it's showing the infected file is admin-ajax.php .
« Reply #7 on: June 03, 2015, 07:30:20 PM »
can you please tell me within how many days they will reply? you know i am losing so many visitors.If first time visitors face this occur, they will never come back again. that's why i am so many tensed about it.
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: My website block by avast & it's showing the infected file is admin-ajax.php .
« Reply #8 on: June 03, 2015, 08:06:53 PM »
See reply #6
Logged

REDACTED

  • Guest
Re: My website block by avast & it's showing the infected file is admin-ajax.php .
« Reply #9 on: June 03, 2015, 08:09:03 PM »
Ok, i will wait.
Logged
Pages: [1]   Go Up
« previous next »