can't get a alarm screenshot using MyAvast

[REDACTED]

a device is lost, someone entered the wrong password, the message that the picture was taken and you can see it in the Notifications tab on the portal, but the picture is not loaded. This is the only chance to understand where now your lost phone, I use the paid version of Anti-Thief, and the desired function is not working!
How to get this photo??

[Eddy]

The picture will be in your avast account or on your google drive.

And no, it is not your only chance.
Getting the location is a much better way.

https://blog.avast.com/2014/02/26/lost-your-phone-avast-anti-theft-helps-get-it-back/

[REDACTED]

The picture will be in your avast account or on your google drive.

And no, it is not your only chance.
Getting the location is a much better way.

https://blog.avast.com/2014/02/26/lost-your-phone-avast-anti-theft-helps-get-it-back/

I have NOT picture in my account (The picture is not loaded), and not have a picture on my google drive. This is exactly the problem.