Newbie to Avast here. Maybe I'm doing something wrong?
Dell Inspiron PC. Windows 8.1, 64 bit. Almost exclusively use Chrome browser. I'm very familiar and comfortable with computers (I used to build web sites YEARS ago), but far from a techie. All this sand box and safe zone stuff is relatively new to me.
The basic issue is this --- I've entered my bank's URL into the appropriate Safe Zone field (and clicked on the "+Add" button). I have the "Automatically switch to SafeZone....." box checked. Yet when I open Chrome and click on the link to my bank's website, it does NOT launch the Safe Zone.
Note: when I launch the Chrome browser from my Taskbar, it automatically launches it in the Avast Sandbox. Google is my home page, with all the recently visited icons underneath the search box. When I click on my bank's link, it does NOT launch Safe Zone.
I can MANUALLY launch SafeZone and visit my bank's web site, but I'm all about minimizing clicks.
Any input is appreciated.
UPDATE: I figured out how to launch Chrome "outside" the sandbox. Made no difference. Bank link STILL does NOT open in SafeZone. NONE of my SafeZone links open in SafeZone.
Further, the "Extensions" settings inside of Chrome also have Avast Online Security and Avast SafePrice enabled. There is no setting for Avast SafeZone in the Chrome Extensions window.
UPDATE II: I figured it out. In the "Extensions" window, you have to go into the "Options" under Avast Online Security. There you will find a checkbox for Safe Zone. By default, it is unchecked.