I just purchased Premier to use to clean up a laptop before repurposing it and protect it after. I removed old software, deleted old files, then emptied the Recycle Bin. I then used Premier to clean the free space on the disk. When it was about 80% done, it gave a memory issue dialog box and I cancelled the shred. I found that the disk had essentially zero free space, with much disk space taken up in an Avast temp folder. Shred then failed in several additional tries. I tried to delete the temp folder without success. Finally was able to delete most of the 1-2kb files to the recycle bin and empty the bin, but there was still no available disk space. Ran shredder again and it is now hung at 99% but I don't want to cancel it again.
Any idea how to reclaim the mysteriously locked up space?
Laptop is an HP (Intel processor) that was originally shipped with Win8.
