I installed avast home for a colleague and she says she is now getting a pop up message that the virus chest is not activated??? she has already run a standard scan and moved adware etc to the chest, we are at work right now so i can't view her pc. i have used avast for ages without any probs and i think it is ace
Further to my previous post, my colleague and I have done all of the above.
The only other security software she has, is zone alarm firewall (free version).
I have run it with my avast and now run z/a pro with no adverse effect.
I have installed avast on her pc twice with no problem at the time, her virus chest activated I assume because on running a scan I placed numerous items in the chest (mostly adware).
This is the message that she receives on startup
Virus chest server is not running RPC communication failed
Cannot process c:\program files\common files\wintools\update\wtools.b.dll.file
She also gets this message, if there is any connection?
Cannot find file windows\system32\sysdpt.exe search for file or remove location from registry. ( This is as close as I can remember)