Grime fighter stuck at loading Jumpshot

[REDACTED]

I bought the one year subscription to grime fighter yesterday and ran the program on reboot it has been stuck on "INIT: no more processes left in this run level        Loading Jumpshot"   It has been "loading jumpshot" for more than 8 hours now and I have been reading other people's issues with the product and I am worried that this product might be a complete scam since all of the reviews I have seen say that if you get stuck at loading Jumpshot then the product will not work on your computer and to ask for a refund.  I personally would like the product to work so I was wondering what I could do to get the product working?

[schmidthouse]

Hi Worhin
Unfortunately, Grimefighter does not/will not work on some Systems. Also unfortunately, there is really no technical support for Grimefighter on this Sub Forum.
 Pretty much only user input here.

You can go to http://support.avast.com and "Submit a Support Ticket".
If you want to request a refund please provide as much info as possible about your case(s) at form https://support.avast.com/Tickets/Submit/RenderForm/27/&cls01&ptf01&lic01&scr06 - select Refund request on left side.

If/When you submit, please be patient for the response and do not submit more then once and altering/modifying initial ticket will cause longer response time.
Process should take approximately 7 business days.