Author Topic: How can I delete inactive device?  (Read 2508 times)

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How can I delete inactive device?
« on: June 29, 2015, 02:28:43 PM »
Hello! Is there a way to delete this inactive device? I don't see any option to do this in device info.

« Last Edit: June 29, 2015, 02:37:04 PM by Nikko_UA »

Offline Eddy

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Re: How can I delete inactive device?
« Reply #1 on: June 29, 2015, 02:36:39 PM »
Please use the search option before posting.
Things like this have been explained multiple times already.

https://forum.avast.com/index.php?topic=160812.msg1153078#msg1153078

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Re: How can I delete inactive device?
« Reply #2 on: June 29, 2015, 02:38:26 PM »
Yes, I know about this. But in my case the "Settings" button is inactive. Nothing happens when I press it.

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Re: How can I delete inactive device?
« Reply #3 on: June 29, 2015, 02:40:18 PM »
Is it inactive for both devices listed ?

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Re: How can I delete inactive device?
« Reply #4 on: June 29, 2015, 02:42:17 PM »
No, just for archived device (bottom).

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Re: How can I delete inactive device?
« Reply #5 on: June 29, 2015, 02:43:57 PM »
Could it be it is a backup of the phone ?

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Re: How can I delete inactive device?
« Reply #6 on: June 29, 2015, 02:52:00 PM »
I don't think so. It's a kind of ghost-device. Created in March, when I tried Avast Backup for the first time.
All listed backup categories are empty.

« Last Edit: June 29, 2015, 03:01:58 PM by Nikko_UA »

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Re: How can I delete inactive device?
« Reply #7 on: June 29, 2015, 10:37:50 PM »
Any solution?..

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Re: How can I delete inactive device?
« Reply #8 on: June 29, 2015, 10:50:23 PM »
I suggest to submit a ticket about it to avast:
https://support.avast.com