I submitted a ticket on Friday and I still haven't had a reply...anyone know how long they usually take to respond? The automated response to my ticket request doesn't specify response times, it just says:
Message from Avast:
Thank you for reporting your issue to Avast Customer & Technical Support.
Your case will be handled by Avast Customer Support staff, our licensing specialists.
Because it appears to be an urgent case, we will give it the highest priority. You should receive our reply as soon as possible.