Using Win7 pro SP1 64bit
I have spent the better part of tonight trying to figure out why I could not log on to amazon.
I could login with IE11 but not FF 38.01 ESR
error:
Secure Connection Failed
An error occurred during a connection to
www.amazon.com. security library: improperly formatted DER-encoded message. (Error code: sec_error_bad_der)
I spent most of my time on FF support sites chasing down possible solutions and trying them all. I had deactivated all Avast plug ins/extensions so I really didn't think it was avast. Finally I- duh! I thought to disable avast and it worked!!
This may not be the final solution but I went into settings and turned off Enable HTTPS scanning. It worked but really, I pay for a pro version of avast and active scanning is something I have used for years. I am not super tech savy so I mainly use default settings.
I have made no changes to avast in all very long time other than updates.
Suddenly after updating to FF 38.01ESR I got the Secure connection error and only on Amazon! HOWEVER, I went on Amazon yesterday and made a purchase and nothing had changed between now and then. I had already updated FF days before. ??
So what else could be going on?
Also, I really don't want to stop scanning HTTPS sites. Or do u think that is not needed? But then why have it?
Thanks in advance for any info or solutions.