Thanks for replying guys. I been away for a couple of days so sorry about the delay.
I am still getting the problem. I have sent myself emails both in plain text and html and all that I send myself have the outgoing and incoming messages on them.
I have had my friend send me emails text and html and no messages. However when I check it out, in the on access scanner, it shows that the email was in fact, scanned.
However when she forwards mail it always has the messages. mostly has 3 messages. first one is her incoming clean message and secondly the outgoing clean message when she forwards it on to me and thirdly my own incoming clean message. she has done this while we are both online. So we send emails back and forth to check it out.
I have observed emails she sends me (not only forwarded ones) with any kind of attachment, pictures for instance, do have the outgoing and incoming messages on the email when I receive it. even if its only a smiley face or something simple I then get the messages.
She gets all my messages with my outgoing mail clean on them regardless if they are text or html.
Same with gmail, I sent myself an email from gmail and inserted a picture in the email and sure enough incoming clean message was there. but not when I just send a message with no attachments.
I have checked all the things suggested here and all seems okay. POP port is 110 SMTP port 25
I dont quite understand when you say I am suposed to see a scanned message in the headers of my emails to the effect they have been scanned. Where does this appear, in the email itself of somewhere else.
Software version is 4.6.731. In the meantime if anyone can think of anything I should try, please let me know