Author Topic: SecureLine VPN License  (Read 23715 times)

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Offline sulaiman3

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Re: SecureLine VPN License
« Reply #15 on: March 19, 2015, 02:14:56 PM »
the fix didnt work with me ,, waiting for a clear fix from the support team

i dont know why its so hard to get secure line to work,, i paid and they charge me fast ,, but now im looking for support i cant contact them easy





Offline scottmoul

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Re: SecureLine VPN License
« Reply #16 on: March 19, 2015, 06:08:26 PM »
Followed those directions to a T and sadly, it did not work.

Offline anarkii

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Re: SecureLine VPN License
« Reply #17 on: March 20, 2015, 02:53:36 PM »
 :(

Like the others, sadly, it didn't work. Avast still reports my licence as 'expired'.


Offline gtt

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Re: SecureLine VPN License
« Reply #18 on: March 20, 2015, 06:13:07 PM »
I haven't tried the workaround. I was just going to wait for the update. I got another email this morning that said the update won't be available until Monday.

Offline schmidthouse

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Re: SecureLine VPN License
« Reply #19 on: March 20, 2015, 06:19:14 PM »
I haven't tried the workaround. I was just going to wait for the update. I got another email this morning that said the update won't be available until Monday.

Drop back and report on the 'fix' :)
???HP ENVY 15K LT W10 Pro 21H1 64Bit/750GB HD/16GB Ram/Avast Premium 21.9.2493b/Secureline VPN v.5.12.5699b/ADU v.21.3b/ASB v.94.0b/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/WD/ADU v.21.3b/SANDBOXIE/MailWasherPRO/HotSpot Shield
     
RIP*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE

Offline schmidthouse

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Re: SecureLine VPN License
« Reply #20 on: March 20, 2015, 06:26:27 PM »
I haven't tried the workaround. I was just going to wait for the update. I got another email this morning that said the update won't be available until Monday.

Seems there is a NEW Release that addresses this issue.
Check it out: https://forum.avast.com/index.php?topic=168189.new#new
???HP ENVY 15K LT W10 Pro 21H1 64Bit/750GB HD/16GB Ram/Avast Premium 21.9.2493b/Secureline VPN v.5.12.5699b/ADU v.21.3b/ASB v.94.0b/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/WD/ADU v.21.3b/SANDBOXIE/MailWasherPRO/HotSpot Shield
     
RIP*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE

Offline anarkii

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Re: SecureLine VPN License
« Reply #21 on: March 24, 2015, 12:43:19 PM »
Thank you Avast.
Just wanted to confirm the new program update does indeed fix the licence issue and everything is working as it should.
One happy customer :)

Offline gtt

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Re: SecureLine VPN License
« Reply #22 on: March 24, 2015, 12:50:35 PM »
I also ran a program update this morning. It ran through several scripts and then prompted me to restart the computer. Upon restart, I was able to successfully insert my VPN license so that it now appears "active".

Maybe engineering turned the helpdesk staff into bad moods for a short period of time. Or maybe they outsourced their helpdesk. Whatever the case, I hope this was a hiccup of what I've come to expect from Avast as it relates to customer service and product experience.

Offline schmidthouse

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Re: SecureLine VPN License
« Reply #23 on: March 24, 2015, 11:36:44 PM »
Nice to see all is working as you expect. :)
???HP ENVY 15K LT W10 Pro 21H1 64Bit/750GB HD/16GB Ram/Avast Premium 21.9.2493b/Secureline VPN v.5.12.5699b/ADU v.21.3b/ASB v.94.0b/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/WD/ADU v.21.3b/SANDBOXIE/MailWasherPRO/HotSpot Shield
     
RIP*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE

Offline fishingsmurf

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Re: SecureLine VPN License
« Reply #24 on: June 12, 2015, 08:22:57 AM »
I had the same issue upgrading from the trial version, until I did *exactly* what it states. "Save to Desktop and double click". Trying to open from Downloads folder was preventing it from working for some reason.

Offline bob3160

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Re: SecureLine VPN License
« Reply #25 on: June 13, 2015, 04:10:56 AM »
I had the same issue upgrading from the trial version, until I did *exactly* what it states. "Save to Desktop and double click". Trying to open from Downloads folder was preventing it from working for some reason.
Welcome to the forum.

I suggest that you start your own topic and explain your problem in the proper forum.:
https://forum.avast.com/index.php?board=53.0
Posting in an old thread is never a good idea. :)
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Offline gigasabsi

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Re: SecureLine VPN License
« Reply #26 on: August 02, 2015, 12:18:27 PM »
I bought a new licence because my first one will expire in 2 weeks. I got a .txt file with a mail afterwards. Can anyone tell me where I have to put this now? I have no idea how to activate it.

Offline bob3160

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Re: SecureLine VPN License
« Reply #27 on: August 02, 2015, 03:38:13 PM »
I bought a new licence because my first one will expire in 2 weeks. I got a .txt file with a mail afterwards. Can anyone tell me where I have to put this now? I have no idea how to activate it.
Welcome to the forum. :)
See if this answers your question:
https://www.youtube.com/watch?v=3BVdFGoFo0s
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline gigasabsi

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Re: SecureLine VPN License
« Reply #28 on: August 02, 2015, 07:00:27 PM »
Thank you :)
Thank you but I don't have that button. :(
Do you have any other ideas?

Offline bob3160

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Re: SecureLine VPN License
« Reply #29 on: August 02, 2015, 07:36:55 PM »
Thank you :)
Thank you but I don't have that button. :(
Do you have any other ideas?
Wait for the button to appear. You'll notice I had 5 days remaining when I made this video. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq