Author Topic: I-tunes conflicts  (Read 3970 times)

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wigg

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I-tunes conflicts
« on: November 12, 2005, 08:21:08 PM »
I hope this hasn't been covered somewhere and I've missed it, but my Avast 4.6 home edition seems to cause I-tunes to stop for a few seconds about 10 seconds into each song it plays. At that point the ashserv.exc file is running, taking almost all CPU activity. Is there something I can tweak to solve the problem?

Offline Lisandro

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Re: I-tunes conflicts
« Reply #1 on: November 12, 2005, 08:42:00 PM »
Is there something I can tweak to solve the problem?
Exclude these files from on-access scanning.
Left click the 'a' blue icon, click on the Standard Shield provider icon at left and then Customize.
Go to Advanced tab and click on Add button...
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wigg

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Re: I-tunes conflicts
« Reply #2 on: November 12, 2005, 09:08:17 PM »
Sorry in advance for my lack of tech savvy...
I added
C:\Program Files\iTunes\itunes.exe
 to the exclusions, but I still get the same interruption. I'm guessing I'm missing something simple...

Online DavidR

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Re: I-tunes conflicts
« Reply #3 on: November 12, 2005, 09:24:35 PM »
What is it scanning?
If it is not itunes.exe (which I doubt), then there is little point in excluding it.

You haven't said what your standard shield settings are, I suspect High, try lowering it to Normal and see if that stops scanning media files (if that is infact what it is scanning).

Also are you sure that it is the standard shield that is scanning the files and not web shield or another resident scanner?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

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Re: I-tunes conflicts
« Reply #4 on: November 12, 2005, 09:30:43 PM »
Sorry in advance for my lack of tech savvy...
I added C:\Program Files\iTunes\itunes.exe to the exclusions
Maybe the media files...
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wigg

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Re: I-tunes conflicts
« Reply #5 on: November 12, 2005, 09:43:22 PM »
Reducing standard shield setting to Normal from High stopped the glitch.
Thanks for the help!

Online DavidR

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Re: I-tunes conflicts
« Reply #6 on: November 12, 2005, 09:53:49 PM »
Not a glitch, the Normal setting is the default setting in Standard Shield, increasing the level of protection may slow performance, always a compromise.

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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security