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Author Topic: Avast Free 2015 - Newsgroups Timeout  (Read 2367 times)

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Avast Free 2015 - Newsgroups Timeout
« on: July 15, 2015, 02:58:25 AM »
I recently switched from AVG to avast and I like it much better :)  but... now when I try to login to usenet via Thunderbird, I get timeouts (I did not have this with AVG). When I disable avast, the timeouts vanish. I unchecked "Scan newsgroup messages (NNTP)" in Settings > Active Protection > Mail Shield - Customize > Main Settings, but still no joy. I'm running XP SP3.

Is there a way around this in avast? I don't want to go back to the very Draconian AVG >:(

Thanks!
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Offline stibi

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Re: Avast Free 2015 - Newsgroups Timeout
« Reply #1 on: July 15, 2015, 10:49:35 AM »
Timeouta are known when outgoing mails are checked...
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Offline Eddy

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Re: Avast Free 2015 - Newsgroups Timeout
« Reply #2 on: July 15, 2015, 05:36:45 PM »
Did you remove AVG completely (including using the uninstall tool) before installing avast ?
What exact version of avast do you have ?
Did you import avast's certificate in Thunderbird ?
Is your email provider using ssl ?
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Re: Avast Free 2015 - Newsgroups Timeout
« Reply #3 on: July 15, 2015, 07:52:41 PM »
Quote
Did you remove AVG completely (including using the uninstall tool) before installing avast ?
What exact version of avast do you have ?
Did you import avast's certificate in Thunderbird ?
Is your email provider using ssl ?

Thanks for responding.

I did completely uninstall AVG, using "Add Remove Programs" in XP.

The avast version is 2015.10.2.2218

I don't know how to import the avast "certificate" - I don't even know what that is :).

No, my email provider is not using SSL.
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Re: Avast Free 2015 - Newsgroups Timeout
« Reply #4 on: July 15, 2015, 07:57:22 PM »
Quote from: stibi on July 15, 2015, 10:49:35 AM
Timeouta are known when outgoing mails are checked...

You mean this is a known issue with avast?
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Offline Eddy

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Re: Avast Free 2015 - Newsgroups Timeout
« Reply #5 on: July 15, 2015, 08:19:20 PM »
So you didn't remove AVG completely.
http://www.ache.nl

- Use the tools to uninstall AVG and avast.
- Reboot
- Check manually for leftover folders/files and remove them
- Reboot
- Run CCleaner and remove all unneeded files it find.
- Run CCleaner to cleanup the registry. (Keep scanning/removing till nothing is found any more)
- Reboot
- Install the latest version of avast
https://forum.avast.com/index.php?topic=173591.0
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Re: Avast Free 2015 - Newsgroups Timeout
« Reply #6 on: July 15, 2015, 10:37:32 PM »
Eddy, thanks for the step-by-step instructions - it worked! :)  ...CCleaner showed several leftover AVG registry files before cleanup.
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Offline Eddy

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Re: Avast Free 2015 - Newsgroups Timeout
« Reply #7 on: July 15, 2015, 10:48:27 PM »
You're welcome.
Good to hear everything is working now as it should.
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