Author Topic: avast not remembering passwords  (Read 3776 times)

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Offline 24008943

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avast not remembering passwords
« on: July 21, 2015, 02:11:00 PM »
After a refresh of Avast it will not remember " save passwords " option, although the box is checked...is there a simple remedy as am not very pc literate as yet !

Offline Asyn

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Re: avast not remembering passwords
« Reply #1 on: July 21, 2015, 02:26:29 PM »
More details (and/or a screenshot) might help.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline 24008943

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Re: avast not remembering passwords
« Reply #2 on: July 21, 2015, 03:39:08 PM »
Hi , before i " refreshed" Firefox ,which a popup advised me to as it said Firefox seemed to be running slow , i could simply click on my E-bay or e-mail shortcut and they would open without having to go thru the login process.....but since the refresh i have to keep logging into then each time , as i said have checked the box " remember passwords" in options but i still have no joy !
I know its only a minor niggle ,but was hoping if it could be resolved easily .

Offline Asyn

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Re: avast not remembering passwords
« Reply #3 on: July 21, 2015, 04:52:09 PM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Para-Noid

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Re: avast not remembering passwords
« Reply #4 on: July 21, 2015, 05:50:01 PM »
It sounds more like a browser issue than an avast issue.
Try running your Firefox installer again.
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline 24008943

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Re: avast not remembering passwords
« Reply #5 on: July 21, 2015, 08:12:34 PM »
Thanks for the replies...will try that if all else fails.
ISP=Talk-talk
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Offline Asyn

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Re: avast not remembering passwords
« Reply #6 on: July 22, 2015, 06:11:32 AM »
After a refresh of Avast it will not remember " save passwords " option, although the box is checked...
Could you post a screenshot..!?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Para-Noid

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Re: avast not remembering passwords
« Reply #7 on: July 22, 2015, 06:36:01 PM »
Did any of our assistance help?
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline 24008943

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Re: avast not remembering passwords
« Reply #8 on: July 24, 2015, 04:44:21 PM »
Thanks for all the help ....seems it is  my Firefox causing the glitch .

Offline Asyn

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Re: avast not remembering passwords
« Reply #9 on: July 24, 2015, 04:45:37 PM »
Thanks for all the help ....seems it is  my Firefox causing the glitch .
OK, thanks for the feedback.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0