Author Topic: Latest Avast 10.3 free disables right click context in outlook 2003  (Read 8285 times)

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Offline uvcourse

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HELP! If I uninstall Avast the problem goes away or if I launch outlook in safe mode.  No addins enabled.

Offline ptiloo2002

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #1 on: July 23, 2015, 09:58:38 AM »
Hello uvcourse,

In french forum, you could find that i have the same problem :
https://forum.avast.com/index.php?topic=173772.0

No answer for the moment of avast support.

Congratulations.

Offline Wiseman777

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #2 on: July 23, 2015, 01:18:07 PM »
It also stops access using the To: cc: & bcc: when creating a new message

Offline dtorkelson

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #3 on: July 25, 2015, 03:46:04 PM »
Same Outlook 2003 problems here... They said to do a AvastClear uninstall in safe mode and reinstall it.  I did and still have the same problems... PLUS... the new version wipes out my System Restore points which is VERY scary...

Offline Asyn

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Win 8.1 [x64] - Avast PremSec 21.9.6660.IBC [UI.670] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline cpenkola

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #5 on: August 02, 2015, 03:18:37 AM »
I submitted a ticket.  That won't go anywhere.  It's definitely in the program starting with 10.2.2223, they admitted that.  I had to install an older version.  That works.  They gave me 10.2.2218.  I've got XP SP3, Outlook 2002.  No right click menu.  It's odd that it works if I highlight more then one item though.  Anyways, I wouldn't hold your breathe on this.  You've got an old machine and it seems to be kind of isolated.  As these anti-virus programs get larger and larger, I notice a pattern.  In the past, I've dropped Symantec and AVG for small things like this that just seem to keep adding up.  But then again, there are still 250 million computers using Windows XP.  And a lot of these people are going to be buying Windows 10 in the next couple of years.  I wouldn't want to alienate them now.

Offline ragtop1998

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #6 on: August 02, 2015, 11:35:40 AM »
Re: They gave me 10.2.2218

How did they give it you?? HELP !!!!

I had exactly the same problem on 3 computes (2 XP and 1 WIn7). Fortunately I had images I could drop on both Xp machines but nothing to help the Win7 system.

I called and asked for a link to 10.2.2218, but they didn't offer me anything.

Offline Asyn

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #7 on: August 02, 2015, 11:47:57 AM »
I called and asked for a link to 10.2.2218, but they didn't offer me anything.
Try it here: http://filepony.de/download-avast_antivirus/
Win 8.1 [x64] - Avast PremSec 21.9.6660.IBC [UI.670] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline cpenkola

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #8 on: August 02, 2015, 06:57:21 PM »
Below is the download link for version 2015.10.2.2218:

http://public.avast.com/~havel/2218/avast_free_antivirus_setup.exe

Offline ragtop1998

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #9 on: August 02, 2015, 11:27:33 PM »
Thanks, anyway Asyn, but ALL links on Filepony lead to 10.3.xxxx versions, even though they say they are something else (10.2, etc)

Big Thanx, cpenkola...got it !!

Offline Double-Hammer

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #10 on: August 09, 2015, 05:53:12 PM »
There is a work-around I have found but it's is PAIN... you have to do this each time you open Outlook 2003... the issue is the Forms Cache...
Click: Tools, Options, Other, Advanced Options, Custom Forms, Manage Forms, Clear Cache... then OK each open menu box...

Outlook 2003 then works correctly... until Outlook is closed and re-opened.
JimD

Offline skycap1501

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #11 on: August 17, 2015, 05:26:26 PM »
Will this problem be fixed in the next update?

Offline timkelevents

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #12 on: September 06, 2015, 01:36:17 AM »
I have been running outlook in safe mode, works fine, just an extra step to open the program. I tried the clear cache step when I felt like I was the only person with this problem. For me it did not help, only running in safe mode.

Offline MartinZ

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #13 on: September 11, 2015, 10:32:12 AM »
This problem should be fixed now. Could you please restart PC and try to use Outlook?

Offline cpenkola

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Re: Latest Avast 10.3 free disables right click context in outlook 2003
« Reply #14 on: September 11, 2015, 06:15:57 PM »
Most of the people on this thread reverted back to the prior version I provided above, 2015.10.2.2218.  Just a coincidence, but I accidentally updated to the new version this past Saturday and it still did not work.  If whatever you did happened after that,  we need someone else to guinea pig and let us know.  One time this week is enough for me!  I'm on stand by....