I submitted a ticket. That won't go anywhere. It's definitely in the program starting with 10.2.2223, they admitted that. I had to install an older version. That works. They gave me 10.2.2218. I've got XP SP3, Outlook 2002. No right click menu. It's odd that it works if I highlight more then one item though. Anyways, I wouldn't hold your breathe on this. You've got an old machine and it seems to be kind of isolated. As these anti-virus programs get larger and larger, I notice a pattern. In the past, I've dropped Symantec and AVG for small things like this that just seem to keep adding up. But then again, there are still 250 million computers using Windows XP. And a lot of these people are going to be buying Windows 10 in the next couple of years. I wouldn't want to alienate them now.