i cant seem to get through to anyone
It really isn't hard to submit a ticket.
if you need tech help you can call but billing is a maze
Help for avast is free, no billing at all.
i have better things to do than waste my time with unscrupulus tactics
There are non. It is just you who didn't paid attention.
i did not use it much in 2014 at 9.99 so when i was charged 37.?? in 2015 i was floored and what ensued was shameful...todd
It doesn't matter if you use it (much) or not. You have bought a license to use it and did not disable auto-renewal when doing so. You also did not disabled the auto-renewal later on. So yes, you where charged when the license expired to get a new one.