Author Topic: Logs to assist in cleaning malware - BLUE SCREEN  (Read 8808 times)

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Logs to assist in cleaning malware - BLUE SCREEN
« on: July 24, 2015, 10:23:11 PM »
Hola este es mi log. Thanks

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 20-07-2015
Ran by SYSTEM on REATOGO on 24-07-2015 15:13:13
Running from F:\
Platform: WIN_XP (X86) OS Language: English (United States)
Boot Mode: Recovery
« Last Edit: July 26, 2015, 12:11:20 AM by fcaneda »

Offline Pondus

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #1 on: July 24, 2015, 10:27:13 PM »
attach the logs here .... see below the box you write in Attachments and other options

there should be two logs frst.txt and additional.txt


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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #2 on: July 24, 2015, 10:39:35 PM »
log frst.txt attached.
there was no other .txt file. i'll try to find that other file in the pc. let you know,

thanx!

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #3 on: July 24, 2015, 10:42:12 PM »
Quote
there was no other .txt file.
there may not be one if you run the tool wrong ....


Offline essexboy

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #4 on: July 24, 2015, 11:19:26 PM »
From the Reatogo desktop select command prompt and type the following command :

chkdsk c: /r

Once it has completed try a normal boot

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #5 on: July 25, 2015, 03:13:57 PM »
hi essexboy!

I made the " chkdsk c: /r " ... It takes long and as far as I understand not find errors

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #6 on: July 25, 2015, 03:22:23 PM »
Is this windows 7 and is it 32 or 64 bit

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #7 on: July 25, 2015, 03:30:36 PM »
Windows 7 de 64 bit

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #8 on: July 25, 2015, 03:32:29 PM »
Download the following three programmes to your desktop :
 
 
1.  Rufus 
 
For 64bit systems  
2. Windows 7 64bit RC  link sent by PM
3. Farbar Recovery Scan Tool x64 
 
Insert the USB stick Then run Rufus
 

Select the ISO file on the desktop via the ISO icon. 
 
Press Start Burn

Then copy FRST to the same USB   
 
   
 
 
 
Insert the USB into the sick computer and start the computer.  First ensuring that the system is set to boot from USB 
Note: If you are not sure how to do that follow the instructions Here
 
Windows 7 and Vista screenshots 

When you reboot you will  see this.
 Click repair my computer  
 
 
Select your operating system  
 
 
Select Command prompt 
 
 
At the command prompt type the following  :
 
notepad and press Enter
The notepad opens. Under File menu select Open
Select "Computer" and find your flash drive letter and close the notepad. 
In the command window type e:\frst64.exe  or  e:\frst.exe dependant on system
 and press Enter 
Note: Replace letter e with the drive letter of your flash drive. 
The tool will start to run. 
When the tool opens click Yes to disclaimer. 

Press Scan button. 
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
 

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #9 on: July 25, 2015, 06:50:57 PM »


Windows:Hi I'm happy !! thank you
The revived windows and says

windows posts 1
You should reiniciarel computer to apply the camnios
Options: "Restart Now" or "reiciar later"

windows posts 2
Recovered from an unexpected shutdown

Nombre del evento de problema: BlueScreen
Version del sistema operativo: 6.1.7601.2.1.0.256.1
id cinfiguracion regional: 1033
BCCode: 74
BCP1: 000000..002
BCP2:FFFFF88003DD29F0

Opciones: "buscar una solucion" o "cancelar"


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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #10 on: July 25, 2015, 07:03:07 PM »
Is the computer up and running now ?

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #11 on: July 25, 2015, 07:07:49 PM »
yes!! I have 2 windows messages

windows posts 1
You should reiniciarel computer to apply the camnios
Options: "Restart Now" or "reiciar later"

windows posts 2
Recovered from an unexpected shutdown

Nombre del evento de problema: BlueScreen
Version del sistema operativo: 6.1.7601.2.1.0.256.1
id cinfiguracion regional: 1033
BCCode: 74
BCP1: 000000..002
BCP2:FFFFF88003DD29F0

Options: "find a solution" or "cancel"

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #12 on: July 25, 2015, 08:05:16 PM »
Look for a solution and then reboot

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #13 on: July 25, 2015, 08:31:35 PM »
Hi, with the option "find a solution" nothing happened.
Restart the computer ... all good!!!

On the desktop I have a file called "net453.exe" and not because it is there
I do something now? make full test of antivirus?

Thnx!!

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Re: Logs to assist in cleaning malware - BLUE SCREEN
« Reply #14 on: July 25, 2015, 09:02:50 PM »
Nope lets have a look

Please download Farbar Recovery Scan Tool and save it to your Desktop.
 
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select  additions at the bottom
  • Press Scan button.

  • It will produce a log called FRST.txt in the same directory the tool is run from. 
  • Please attach both logs generated.