Author Topic: Avast blocking Thunderbird  (Read 2139 times)

0 Members and 1 Guest are viewing this topic.

Offline Andrey,pro

  • Avast Überevangelist
  • Ultra Poster
  • *****
  • Posts: 5012
  • Things happen
Avast blocking Thunderbird
« on: July 27, 2015, 02:00:29 PM »
Hello,

Some users in Russian-speaking subforum reported about Avast v.10.3.2223 and Thunderbird trouble. When avast installed on PC Thunderbird won't run even all avast shields are disabled. In Safe mode and after uninstalling avast Thunderbird working fine.

OS: Windows 7 x64
Avast Free AntiVirus v.10.3.2223

Code: [Select]
Problem signature:
 problem event name: APPCRASH
 application name: thunderbird.exe
 application version: 38.1.0.5666
 application timestamp: 559c1ed7
 fault module name: StackHash_3bff
 fault module version: 0.0.0.0
 fault module timestamp: 00000000
 exception code: c000041d
 exception offset: 77cbdae1
 OS version: 6.1.7601.2.1.0.256.1
 locale id: 1049
 additional information 1: 3bff
 additional information 2: 3bff1886deb6f4ff3fa25ca2f7a3da07
 additional information 3:183d
 additional information 4: 183d1f5ef592cac463d0177ff1e9ca95