http://disorderstatus.ru/order.php

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Hi Avast,

I need help on this 'Disorder Status' malware. I have tried scanning with avast but with no result.

URL: http://disorderstatus.ru/order.php
Infection: URL:Mal
Process: C:\Windows\SysWOW64\msiexec.exe

I read in this forum and most of the reply suggest of using the Farbar Recovery and i'll need to attach 2 documents in it.

Please find attached files for the document that you require.
Please help.

Thank you.

[Pondus]

see instructions here  https://forum.avast.com/index.php?topic=53253.0
also run and attach Malwarebytes scan log

[essexboy]

Could you let me know if this stops it

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
HKLM\...\Policies\Explorer\Run: [987504951] => C:\ProgramData\msnzqn.exe [89383296 2010-11-21] ()
2015-04-07 08:33 - 2015-04-07 08:33 - 0000000 _____ () C:\Users\Phincon\AppData\Local\{8A4307D9-372E-4084-B7E4-D4C2734DA613}
C:\ProgramData\msnzqn.exe
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Scan.
  
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S0].txt as well.
  

[REDACTED]

see instructions here  https://forum.avast.com/index.php?topic=53253.0
also run and attach Malwarebytes scan log

Pondus, I ran the Malwarebytes and deleted a trojan..
The disorderstatus pop-ups stop but somehow i still feel like it's not clean yet as i encountered strange behavior of Ms Word 2013 (the table design changes). Is this related?
I have attached the log file for you.

Could you let me know if this stops it

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
HKLM\...\Policies\Explorer\Run: [987504951] => C:\ProgramData\msnzqn.exe [89383296 2010-11-21] ()
2015-04-07 08:33 - 2015-04-07 08:33 - 0000000 _____ () C:\Users\Phincon\AppData\Local\{8A4307D9-372E-4084-B7E4-D4C2734DA613}
C:\ProgramData\msnzqn.exe
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Scan.
  
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S0].txt as well.
  

Hi Essexboy, thank you for your resolution.
I have deleted the msnzqn.exe file previously with the malwarebytes software but i executed your fixlist anyway.
Some of the jobs are not completed successfully though.
I attach for you the log.

Second, i also run the adwcleaner per your suggestion and it deletes a few unwanted things i believe.
I attach the log as well.

Thank you for Pandus and Essexboy.. Much appreciated for you help. 

[essexboy]

Have the alerts now ceased ?

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Have the alerts now ceased ?

Yes, no more pop up now. :-)

Any thing i should be aware of from my logs?

Thank you.

[essexboy]

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix
Select the options as shown


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:

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Thank you.. Very helpful.. Much Appreciated..