Author Topic: Avast's behaviour is shocking  (Read 1349 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Avast's behaviour is shocking
« on: July 28, 2015, 01:42:08 PM »
Hi all

I am not a complainer but! I have purchased  Avast premier and my licence expires next year

Today, I was reconciling my bank account, and I found that Avast had taken £39.99 out of my bank to renew my licence!!!

What are Avast trying to do?

Marse

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Avast's behaviour is shocking
« Reply #1 on: July 28, 2015, 01:47:28 PM »
For sales and related matters, licenses renew, refunds, open a ticket: https://support.avast.com. Please, understand that the forum users can't address these issues.
Sorry for the inconvenience. They should refund you (if the error is on Avast side and not on the reseller), no worry.
The best things in life are free.

REDACTED

  • Guest
Re: Avast's behaviour is shocking
« Reply #2 on: July 28, 2015, 01:53:56 PM »
Hi Lisando

I have instructed by bank to cancel the payment, and to block any more payment requests


Marse