Author Topic: Avast not fixing false positives  (Read 2324 times)

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Avast not fixing false positives
« on: July 30, 2015, 03:12:25 AM »
Some months ago I submitted the iFinish Media 100 Transcoder executable as a false positive. What this is, is a read-only video decoder that enables video editing software other than Media 100 or iFinish to open and convert output from Media 100 and iFinish.

No way at all is it malware!

Today I decided to see if Avast had made any fix for this false positive by attempting to copy the transcoder file from where I made an exception. NO, THEY HAVE NOT! Avast immediately jumped on and deleted the "threat".

I have submitted it as a false positive again. If people at Avast don't actually personally examine false positive submissions *and respond by updating Avast to not delete them* then what good is Avast?

It still has no real global file ignore capability. Falsely detected threats still have to be individually exempted in every location, which gets extremely annoying real fast with various harmless diagnostic and repair utilities on flash drives. It should be able to be told to ignore FILES instead of LOCATIONS.

Offline Pondus

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Re: Avast not fixing false positives
« Reply #1 on: July 30, 2015, 07:00:54 AM »
Quote
No way at all is it malware!
and what is the exact message from avast when detected ?.......post a screenshot

have you tested file here  www.virustotal.com    if tested before, click rescan for a fresh result
you may post link to scan result here


report FP here   https://support.avast.com  >  avast virus lab

« Last Edit: July 30, 2015, 07:02:52 AM by Pondus »


Offline Pondus

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Re: Avast not fixing false positives
« Reply #3 on: July 30, 2015, 11:40:41 AM »
Yea, so it seems

First submission 2008-08-19 05:47:03 UTC ( 6 years, 11 months ago )

Offline mchain

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Re: Avast not fixing false positives
« Reply #4 on: July 30, 2015, 06:55:12 PM »
ClamAV has it under PUA classification:  http://www.clamav.net/doc/pua.html

Gotten from virus total page here:  https://www.virustotal.com/en/file/0cc80a1963c1655d08b64ece8834d65cdd147c915b69535d5f468072fb49bcce/analysis/1438235140/  Click Additional information and scroll down for advanced heuristics and reputation engines at bottom of page.  More information about your file from other vendors is present here as well.
https://www.f-secure.com/v-descs/suspicious_w32_malware_gemini.shtml
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801