Windows 10 Avast endpoint protection plus

[hillen]

I am sure the 2016 is a mistake ( hint, you guys may want to fix that boo boo ). I guess a "should be" is better than "silence". Time will tell.

[hillen]

KDibble -- the purpose is to test the new OS utilizing the production antivirus in order to determine if there will be compatibility issues all the way around -- thus including the actual antivirus itself is playing nice with all required apps.

Not updating to 10 because it's the cool thing to do -- have to many projects on my plate to "PLAY" with a new OS. My bosses demand it work and work right, so therefore I have to test.

[REDACTED]

Good News?

The quote from https://www.avast.com/faq.php?article=AVKB231 has changed. Now the date is "end of Autumn 2015.

The Avast Endpoint Protection products are being updated for Windows 10 compatibility and should be available before the end of Autumn 2015. We recommend that customers who require Avast Endpoint Security delay upgrading to Windows 10 until the compatible version of the product is available.

[_George_]

Just ask your reseller to do for some time internet security or avast premium business security license (free for you). Avast promise to give endpoint line soft release, that will workink with win 10 at october.

[REDACTED]

installed the trial of avast IS son the win10 machines (new machines in the company so wasnt an upgrade. holding off the upgrades cause of avast for now) the trials have expired lol. this is past being angry.

free = works
cloud = works
Internet security = works (yes everything works on it, firewall sandbox the works) (paid for version)
business = sux2bus

so i guess the problem is the console. couldnt they release a client version that works on win10 and use the same console before they upgrade the console? (im assuming thats what this whole wait is for. we getting a new console - avast have been sooo quiet about this)

[REDACTED]

A new console is maybe a good thing, and i hope without silverlight plugin !!!

[REDACTED]

While I understand those that point out the dangers in upgrading in production when everything isn't fully compatible, this isn't really the point, and there are times where it's not avoidable.  I'll use my company as a recent example: we have been tendering for a contract and subsequently we quickly had to encrypt all of our machines.  As a rule we are on Windows 7 Pro with a few on 8.  Bitlocker is far from ideal, but in any case we couldn't use this on our Win 7 machines - it's only available on Ultimate and Enterprise and it's all but impossible to upgrade to these now.  We decided to use Truecrypt instead for the bulk of the machines, however some have GPT partitions and therefore are not compatible with Truecrypt.  In these cases, we could think of no other solution than upgrading to Windows 10 Pro and using Bitlocker.  We've done this, but now we have the Avast issue to deal with.

I agree we should be able to expect that Avast is ready by now, especially given the time frame since 10 was released, and especially especially because their non-paying customers have been taken care of.  We pay a lot of money to Avast and if they are going to fail to deliver so spectacularly, then I think we have the right to expect better communication from them on it, as pointed out by others.

Our licenses expire in April and as the sole decision maker on which AV we use, I can guarantee we will not renew our 30+ licenses.

[hillen]

Shaneoh -- I feel your pain -- trust me!

I renewed for another year in October as I could not test and implement a replacement in the amount of time I had. What I did find out is even Kaspersky Business Clients will not have a compatible Windows 10 version until after the first of the year -- but they are up front about it with a lot of communication between them and the client.

The "work around" was for me to request some FREE Internet Security license from our reseller to install on those machines I must migrate -- not the best option, but at least they are protected and migrated. Looks like I will need to request some more license as it appears to be taking longer than I expected for them to complete whatever mods they must to get Endpoint Windows 10 compatible. It would simply be a nice professional courtesy to have Avast actually communicate the progress with us instead of pissing off their paying customers -- but hey, I've never been accused of being smart. ;-)

Hang in there!

[REDACTED]

Thanks for the tip Hillen - I may just contact our reseller to see if they will supply us something similar.  It's ridiculous that this thread has been here for so long, and still everyone is waiting for both a product and some kind of acknowledgement from Avast.

Cheers, all the best with your struggle

[ssexton]

We have submitted a help ticket and received the "Oh we changed our ticketing system, go here and submit".  We did, weeks ago and no response, none!

They need to provide a solution. Since we have paid they should give us licenses for a product that works.  Is it possible to move our licenses to their business online? Avast's non-communication/non-solution is making their product a non-product for business.  Unless they come through some way we will be forced to look at moving on. 

Computers have been coming with Windows 10 for a loong time now. 
When does the free upgrade to Windows 10 end?
Avast are you going to have a product in enough time to upgrade our computers? 
If not are you going to pay for us to upgrade to Windows 10 later?

Avast!  You had a great product get it together and at least get back with us!  At least give use an equivalent license to the Business Online version. 

[y3Ti]

Shocking customer service from Avast!  We have 120 user license with 24 months left to run.  Our Windows XP and Windows 10 stations are unprotected.  Support department repeatedly fob us off with broken promises.  If you're considering purchasing Avast! for your corporate environment, take my advice and DON'T BUY IT.  Rubbish.

[Asyn]

See: https://forum.avast.com/index.php?topic=179623.0