Consumer Products > Avast Account (my.avast.com)

Lost paid primer and easy pass

(1/3) > >>

REDACTED:
I had purchased these programs in March of this year.. Then I put computer in the shop and went from windows 8 to windows 7 and lost the programs in the change.

How can I get them back on my computer?

Also, how can I prevent this from happening again in the future... can it be copied from the computer and saved to a CD or thumb drive to reinstall?

(I called the 1-800 number and I could not understand the heavy foreign accent of the people who answered. When I asked them to speak slowly and clearer.... They hung up on me... TWICE I was hung up on)

Asyn:
-> https://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
-> https://files.avast.com/files/easypass/avast_easypass_setup.exe

REDACTED:
I need the activation codes which were in my documents.....I lost all my documents when we put the win 7 on it..

Asyn:

--- Quote from: eldecook707 on August 01, 2015, 07:04:41 PM ---I need the activation codes which were in my documents.....I lost all my documents when we put the win 7 on it..

--- End quote ---
-> https://www.avast.com/resend-license-paid.php

REDACTED:
Ok, I have the email with the key in it, I did not opened key as instructed.... I have the free Avast on my computer....that is all.....

Yesterday, I had that Avast Premeir on my computer all day that was asking for the license file (which I did not have until today).. I had left it open and on my computer when I went to bed last night but when I got up this morning, the computer was off so the power must have went off in the night..

I don't know how the premier got on my computer yesterday, where it came from or where it went.. I have search every way I can think of today to find it on my computer today but it is not where I can find it..

In trying to get what the email asked me for, the Avast Pro Antivirus, Avast Internet Security, or Avast Premier, I have to pay for it so what do I do? What I have is the free Avast...

Navigation

[0] Message Index

[#] Next page