MY INBOX MUST BE RESTORED IMMEDIATELY! I DON'T CARE HOW YOU DO IT, I WANT YOU TO RESTORE MY INBOX NOW! I WILL SUE AVAST BECAUSE OF THIS! IF I KNEW THAT THERE WAS EVEN A REMOTE CHANCE OF SOMETHING LIKE THIS HAPPENING WITH AVAST I WOULDN'T EVEN LOOK AT AVAST'S PRODUCTS! THIS IS JUST TERRIBLE!!!!
Well that is a bit shouty and I hesitate to intrude where there are experts, but I've used Avast & Thunderbird for years and never had this problem, although I've certainly been sent the occasional virus duly zapped by Avast. However I've seen this exact thing happen with Thunderbird and Norton on a client's computer. The difference being that there was a message from Norton to the effect that the Inbox file was too big to be quarantined and had therefore been deleted. Could this be the problem here?
Client was duly grateful that I'd bludgeoned him into doing regular backups to external media. The few emails missing in the backup were readily restored from the email server.
My Thunderbird email is essential to me, it goes back for years & years and includes all the years of email I imported from Pegasus Mail when I made the switch. The thought of losing it is frightening, so I do daily backups to external media and once a week a backup to a second external media. Paranoid? Absolutely! But when email is that essential to my work, as it clearly is to yours, I don't care about being paranoid, I just do it!