Author Topic: AVAST requesting I return when I never left  (Read 1425 times)

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AVAST requesting I return when I never left
« on: July 31, 2015, 05:01:23 PM »
Got an e-mail from AVAST asking me to come back but I still have 2 active accounts [1-Win 7 Pro, 1-Win 8 home].

Bad enough on my wife's Win 8 machine AVAST would not register its licence file I had to pay an additional $190 to have one of their techs fix it. Great scam.

This is getting to be very expensive protection for just 2 PCs.

So, I responded to AVAST's e-mail and of course they could not be bothered with the response but directed me to this site.


Offline DavidR

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Re: AVAST requesting I return when I never left
« Reply #1 on: July 31, 2015, 06:54:54 PM »
I have replied in the topic I started, in which you posted, https://forum.avast.com/index.php?topic=174420.0.

Stick with this topic in trying to get action on this.
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Offline moroni

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Re: AVAST requesting I return when I never left
« Reply #2 on: August 01, 2015, 11:08:14 PM »
Hi Wurlitzer,

That doesn't sound correct and I am really sorry about it. Could you please open a ticket here (in case you haven't done it yet) and to indicate me the ticket ID afterwards?

Thank you.