Author Topic: Avast Software Update Error  (Read 3240 times)

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Avast Software Update Error
« on: August 04, 2015, 10:59:16 AM »
My Avast Software Update shows an error for Adobe Reader.
If I refresh it says update available.
If I update it says no update available and goes back to the error.
screen shots attached

Offline mchain

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Re: Avast Software Update Error
« Reply #1 on: August 04, 2015, 12:03:30 PM »
What version of Adobe Reader do you have?
Windows 10 Home 64-bit 22H2 Microsoft Windows Defender - Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.4.6112 (build 24.4.9067.762) UI version 1.0.803

Offline ky331

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Re: Avast Software Update Error
« Reply #2 on: August 04, 2015, 12:30:27 PM »
Additional question/factor:   Which Windows version are you running? --- If you're still on XP, the last supported Adobe Reader for XP is 11.0.8 , so if the Software Updater is advising you that a newer version exists (currently 11.0.12), it's not intended for XP systems.
Lenovo T530 laptop, Intel Core i5-3320M @ 2.60 GHz, 8GB RAM, Windows 7 Pro SP1 (64-bit), avast! 17 Free, MBAM3 Pro, Windows Firewall, MVPS HOSTS file, OpenDNS Family Shield, Zemana AntiLogger Free, SpywareBlaster, IE11 & Firefox [both using WOT (IE set to WARN, FF set to BLOCK)], WinPatrol PLUS, uBlock Origin, MBAE, MCShield, CryptoPrevent, SAS (on-demand scanner). 
[I believe computer-users who sandbox (Sandboxie) are acting prudently.]

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Re: Avast Software Update Error
« Reply #3 on: August 04, 2015, 01:52:28 PM »
I'm on Windows 7 Home Premium, I believe I have the correct, latest version installed.

Adobe Reader 9.4.7


Offline mchain

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Re: Avast Software Update Error
« Reply #4 on: August 04, 2015, 04:49:45 PM »
I'd open the reader program and check for latest updates to see if there are any newer versions.

It appears that you are not using the free version, correct, as I am showing version  9.10.x is available?  If so, then avast is doing it's job correctly but for some reason is not able to automatically update it for you.

Suggest manually updating the program and then rebooting.  After that, open Software Updater (if need be, refresh the page) and see where you stand.

Cracked versions will never update properly and are a security risk to your system.
Windows 10 Home 64-bit 22H2 Microsoft Windows Defender - Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.4.6112 (build 24.4.9067.762) UI version 1.0.803

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Re: Avast Software Update Error
« Reply #5 on: August 05, 2015, 01:22:59 PM »
Ok after manual update, thanks

Offline mchain

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Re: Avast Software Update Error
« Reply #6 on: August 05, 2015, 10:18:15 PM »
Glad to help.

As I did not know your version (information missing) you might want to bookmark these sites for future reference: 

Full downloaders:
http://www.adobe.com/products/flashplayer/distribution3.html
https://www.adobe.com/support/downloads/product.jsp?platform=Windows&product=10
Free:  https://www.adobe.com/support/downloads/detail.jsp?ftpID=5507

There's been a rash of Adobe Flash and Reader exploits over the last year with many enterprise and consumer systems compromised.  If you can do without either, strongly recommended.  A safer alternative to Adobe Reader here:  http://www.sumatrapdfreader.org/free-pdf-reader.html

An avast forum site to keep an eye out for relevant software updates:  https://forum.avast.com/index.php?topic=9671.9960
Windows 10 Home 64-bit 22H2 Microsoft Windows Defender - Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.4.6112 (build 24.4.9067.762) UI version 1.0.803