今、このメールを送信したところです。
↓
I have many problems about AVAST
pls contact me asap
I have received this attached mail,
but nothing have being in control.
I couldn't have any help to continue my license,
and more,
I have required to pay for another license,
and the payment is done without my request.
There is only few days left for the
free license I am using now.
Your quick response is highly respected.
Thank you in advance.
Chie Hasegawa
===================================================
Dear Chie,
Thank you for contacting avast! software. May I offer you to combine your licenses together and thus create an extended coverage (merged and combined with the remainder of your old one - therefore ensuring you don't miss any of the time you have paid for) instead of refund to be initiated, please?
Just let me know.
Best Regards,
Andrew Sestak
Customer service department
AVAST Software s.r.o.
チケットの詳細
------------------------------------------------------------
チケット ID: BNP-230-16497
部署: Customer Service (Refunds)
タイプ: Communication
状態: On Hold
優先度: High
このチケットへの返信の状態をオンラインで確認することができます:
https://support.avast.com/index.php?/Tickets/Ticket/View/BNP-230-16497アバスト! カスタマー & 技術サポートavast! Customer & Technical Support is a web-based Portal that serves as a secure communication link between you and AVAST Software s.r.o
When you log in to the Portal with your secure user name and password, you will be able to see and reply all your tickets.
Support Center:
https://support.avast.com/index.php?If you don't know your password, use the Lost password link in the Log in screen. This will take you to another page where you will be asked to provide your email address. We'll send a link to your email address to reset your password.
------------------------------------------------------------
If nothing of the above works or if you prefer this way, you may also simply reply to this email.
===================================================
