Author Topic: Windows 10 Start & Cortana critical error issue?  (Read 59726 times)

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Offline bob3160

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #30 on: November 28, 2015, 06:34:36 PM »
Booting into Safe Mode and then back into normal mode is NOT the end all fix to this problem! It does not always work.
You are right the other fix is to use the latest version of Avast and the latest version of Windows 10. (Windows 10 ver 1115 -Fall update)
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Re: Windows 10 Start & Cortana critical error issue?
« Reply #31 on: November 28, 2015, 06:55:35 PM »
It´s completely terrible, but this issue on W10 1511 (Fall update) still exists..

Offline bob3160

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #32 on: November 28, 2015, 07:29:40 PM »
It´s completely terrible, but this issue on W10 1511 (Fall update) still exists..
You appear to be the only one with the problem.  ??? ??? ???
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Offline lukor

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #33 on: November 29, 2015, 12:40:38 AM »
It´s completely terrible, but this issue on W10 1511 (Fall update) still exists..

Hi malone.m,
thanks for reporting. Can you, please, post a screenshot of the issue (easily done with WIN+PrtScreen shortcut when a modal dialog/band is displayed). To us it appears that MS has fixed the crashing of the sihost.exe process in such a way, that it no longer displayes the mentioned critical error message, just restarts.
Lukas.

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #34 on: November 29, 2015, 05:09:23 AM »
I'm also having this issue. This is the second time. I uninstalled Avast the first time and it was fine. Windows 10 is up to date. I even have Cortana and all of the location, privacy stuff disabled. I decided to take another shot and download Avast again a couple months later. And now I'm having the issue again. I can't even uninstall Avast because it freezes on the first part regarding "aswNdisFit." I'm not sure what to do. I have school stuff on here to do and am freaking out a bit. At this point, I just want Avast gone so I can use my computer again.

Offline mchain

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #35 on: November 29, 2015, 06:05:53 AM »
I'm also having this issue. This is the second time. I uninstalled Avast the first time and it was fine. Windows 10 is up to date. I even have Cortana and all of the location, privacy stuff disabled. I decided to take another shot and download Avast again a couple months later. And now I'm having the issue again. I can't even uninstall Avast because it freezes on the first part regarding "aswNdisFit." I'm not sure what to do. I have school stuff on here to do and am freaking out a bit. At this point, I just want Avast gone so I can use my computer again.
Hi startrekkin58,
Quote
I'm not sure what to do. I have school stuff on here to do and am freaking out a bit.  At this point, I just want Avast gone so I can use my computer again.
Freaking out for a good reason?:  Maybe your school stuff is not backed up yet?  That would be the first thing I suggest doing and then use this tool to completely remove avast and any other a/v programs previously installed prior:  https://www.avast.com/uninstall-utility 
https://singularlabs.com/uninstallers/security-software/
Win 10 version and threshold update number?
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #36 on: November 30, 2015, 11:39:49 AM »
It´s completely terrible, but this issue on W10 1511 (Fall update) still exists..
You appear to be the only one with the problem.  ??? ??? ???
Surely not, according to MS feedback app.

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #37 on: November 30, 2015, 11:41:21 AM »
It´s completely terrible, but this issue on W10 1511 (Fall update) still exists..

Hi malone.m,
thanks for reporting. Can you, please, post a screenshot of the issue (easily done with WIN+PrtScreen shortcut when a modal dialog/band is displayed). To us it appears that MS has fixed the crashing of the sihost.exe process in such a way, that it no longer displayes the mentioned critical error message, just restarts.
Lukas.
Check PM please.

Offline pcguy

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #38 on: December 01, 2015, 06:31:23 PM »

It appears that even doing a clean install of TH2 aka 1511 does not fix this problem

https://community.spiceworks.com/topic/1278123-windows-10-critical-error-start-menu-and-cortana-aren-t-working

garyleung Dec 1, 2015 at 11:05 AM

I did a clean install this time with build 1511 hoping that would clear that error but today I got the same thing again. :\

 

Offline bob3160

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #39 on: December 01, 2015, 06:45:29 PM »

It appears that even doing a clean install of TH2 aka 1511 does not fix this problem

https://community.spiceworks.com/topic/1278123-windows-10-critical-error-start-menu-and-cortana-aren-t-working

garyleung Dec 1, 2015 at 11:05 AM

I did a clean install this time with build 1511 hoping that would clear that error but today I got the same thing again. :\
The link you posted in your reply refers to versions prior to TH2 (1511). I personally haven't come across this problem for quite some time.
The boot to Safe Mode with Networking and then a reboot into regular mode always worked in the original 10240 version of Windows 10.

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Offline pcguy

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #40 on: December 01, 2015, 08:35:33 PM »

The link you posted in your reply refers to versions prior to TH2 (1511). I personally haven't come across this problem for quite some time.
The boot to Safe Mode with Networking and then a reboot into regular mode always worked in the original 10240 version of Windows 10.

The computer I am trying to fix has 10240 on it and rebooting into safemode with networking and then into regular mode did not help the issue.

Offline bob3160

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #41 on: December 01, 2015, 10:52:21 PM »

The link you posted in your reply refers to versions prior to TH2 (1511). I personally haven't come across this problem for quite some time.
The boot to Safe Mode with Networking and then a reboot into regular mode always worked in the original 10240 version of Windows 10.

The computer I am trying to fix has 10240 on it and rebooting into safemode with networking and then into regular mode did not help the issue.
You may need to use the Media Creation Tool offered by Microsoft to create either a DVD or USB drive and update to 1511 with that created media.
https://www.microsoft.com/en-us/software-download/windows10
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Offline pcguy

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #42 on: December 01, 2015, 11:05:04 PM »

You may need to use the Media Creation Tool offered by Microsoft to create either a DVD or USB drive and update to 1511 with that created media.
https://www.microsoft.com/en-us/software-download/windows10

Yes I created the ISOs 2 weeks ago.

The issue still remains that there is no guarantee that 1511 fixes this issue once and for all. Only after running a system for a couple months will we be more sure of that. This is as I mention other solutions that were thought to fix the issue at the time sometimes become temporary. The only sure way as I mentioned is to revert back as I will probably do in this case, to Windows 8.1. That is because I have spent countless hours on fixing now 2 start menu issues and the lack of a definitive answer from Microsoft is causing the computer owner to regret upgrading to Windows 10.


Offline bob3160

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #43 on: December 01, 2015, 11:12:22 PM »

You may need to use the Media Creation Tool offered by Microsoft to create either a DVD or USB drive and update to 1511 with that created media.
https://www.microsoft.com/en-us/software-download/windows10

Yes I created the ISOs 2 weeks ago.

The issue still remains that there is no guarantee that 1511 fixes this issue once and for all. Only after running a system for a couple months will we be more sure of that. This is as I mention other solutions that were thought to fix the issue at the time sometimes become temporary. The only sure way as I mentioned is to revert back as I will probably do in this case, to Windows 8.1. That is because I have spent countless hours on fixing now 2 start menu issues and the lack of a definitive answer from Microsoft is causing the computer owner to regret upgrading to Windows 10.
That was most likely version 10240. Currently you would be creating an ISO for 10276 (1115)
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Offline pcguy

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #44 on: December 01, 2015, 11:22:57 PM »
Nope it was for TH2 I have created ISOs for and verified that iti is indeed 1511 in the ISOs. I pulled down the ISOs via MCT as soon as Microsoft released them. This was before they pulled them temporarily due to a bug affecting small number of end users regarding privacy settings not being maintained properly during the upgrade install. My laptop also was upgraded at the same time via Windows update to 1511 on Nov 14th before MS briefly pulled the update.