Hi there,
Avast does not start (I see the icon on the taskbar but with a X).
Repair fails (protocol below).
Any solution.
Thanks
ppan
2015-08-07 07:21:03Infoinstcont[4824,6056]--
2015-08-07 07:21:03Infoinstcont[4824,6056]2015/08/07 07:21:03 START: Avast installer/updater
2015-08-07 07:21:03Infoinstup[4824,6056]Command: '"C:\Program Files\AVAST Software\Avast\setup\New\instup.exe" /control_panel /instop:repair /wait'
2015-08-07 07:21:03Infoinstup[4824,6056]CPU: AMD A6-4400M APU with Radeon(tm) HD Graphics ,2
2015-08-07 07:21:03Infoinstup[4824,6056]OS: Windows 8.1 x64
2015-08-07 07:21:03Infoinstup[4824,6056]Memory: 39% load. Phys:3451420/4194303K free, Page:3468788/4194303K free, Virt:4094224/4194176K free
2015-08-07 07:21:03Infoinstup[4824,6056]DISKs: C:\ - 216GB free / 448GB total
2015-08-07 07:21:03Infoinstup[4824,6056]DISKs: D:\ - 2GB free / 15GB total
2015-08-07 07:21:03Infoinstup[4824,6056]Running module version: instup.exe - '10.3.2225.1172'
2015-08-07 07:21:03Infoinstup[4824,6056]Running module version: Instup.dll - '10.3.2225.1172'
2015-08-07 07:21:03Infosimutex[4824,6056]Checking for the mutex ownership.
2015-08-07 07:21:03Infosimutex[4824,6056]The mutex is signaled. We are owners of the mutex.
2015-08-07 07:21:03Infoinstup[4824,6056]Loading product state
2015-08-07 07:21:03Infoinstup[4824,6056]Guid = 2c7a9cbb-bddf-4ee4-bd8c-8421ea4051cb, Created = 12:03:22 20.07.2015
2015-08-07 07:21:03Infoinstup[4824,6056]Persistent Guid = ebdbaab0-2bc2-439a-8116-ac3c06059094, Created = 11:56:54 07.05.2014
2015-08-07 07:21:03Infoinstup[4824,6056]ProductId = ais
2015-08-07 07:21:03Infoinstup[4824,6056]Edition = 1
2015-08-07 07:21:03Infoinstup[4824,6056]Installed Part info:
2015-08-07 07:21:03Infoinstup[4824,6056]Part 'iex' = 'iex', 4 (0x00000004), 11:04:47 05.08.2015
2015-08-07 07:21:03Infoinstup[4824,6056]Part 'jrog2' = 'jrog2', 3681 (0x00000E61), 11:04:47 05.08.2015
2015-08-07 07:21:03Infoinstup[4824,6056]Part 'program' = 'prg_ais', 2225 (0x000008B1), 15:51:46 28.07.2015
2015-08-07 07:21:03Infoinstup[4824,6056]Part 'setup' = 'setup_ais', 2225 (0x000008B1), 15:51:47 28.07.2015
2015-08-07 07:21:03Infoinstup[4824,6056]Part 'vps' = 'vps_win32', 352847105 (0x15080501), 11:04:48 05.08.2015
2015-08-07 07:21:03Infoinstup[4824,6056]Latest Part info:
2015-08-07 07:21:03Infoinstup[4824,6056]Part 'iex' = 'iex', 4 (0x00000004), 08:52:44 06.08.2015
2015-08-07 07:21:03Infoinstup[4824,6056]Part 'jrog2' = 'jrog2', 3683 (0x00000E63), 08:52:44 06.08.2015
2015-08-07 07:21:03Infoinstup[4824,6056]Part 'program' = 'prg_ais', 2225 (0x000008B1), 15:51:46 28.07.2015
2015-08-07 07:21:03Infoinstup[4824,6056]Part 'setup' = 'setup_ais', 2225 (0x000008B1), 15:51:47 28.07.2015
2015-08-07 07:21:03Infoinstup[4824,6056]Part 'vps' = 'vps_win32', 352847361 (0x15080601), 08:52:46 06.08.2015
2015-08-07 07:21:03Inforegistry[4824,6056]BackupFileToRegistry: file 'C:\Program Files\AVAST Software\Avast\setup\setup.ini' was successfully backed up to value 'SetupIniBackup'.
2015-08-07 07:21:03Infoinstup[4824,6056]Loading Proxy settings
2015-08-07 07:21:03Infoinstup[4824,6056]Proxy-Type: 'no proxy'
2015-08-07 07:21:03Infoinstup[4824,6056]Proxy-Authorization: 'no authentication'
2015-08-07 07:21:03Infoinstup[4824,6056]Proxy-Port: '8080'
2015-08-07 07:21:03Infoinstup[4824,6056]Proxy-Name: ''
2015-08-07 07:21:03Infoinstup[4824,6056]Proxy-User: ''
2015-08-07 07:21:03Infoinstup[4824,6056]Proxy-Pass: '
'
2015-08-07 07:21:03Infopartinfo[4824,6056]SetInstalled: Part package part-iex-4.vpx is installed.
2015-08-07 07:21:03Infopartinfo[4824,6056]SetInstalled: Part package part-jrog2-e61.vpx is installed.
2015-08-07 07:21:03Infopartinfo[4824,6056]SetInstalled: Part package part-prg_ais-8b1.vpx is installed.
2015-08-07 07:21:03Infopartinfo[4824,6056]SetInstalled: Part package part-setup_ais-8b1.vpx is installed.
2015-08-07 07:21:03Infopartinfo[4824,6056]SetInstalled: Part package part-vps_win32-15080501.vpx is installed.
2015-08-07 07:21:03Infoinstupcore[4824,6056]PkgLoadProductInfo: product GPB was successfully loaded.
2015-08-07 07:21:05Infoguiwizard[4824,6056]Running module version: HTMLayout.dll - '3.3.2.170'
2015-08-07 07:21:05Infoguiwizard[4824,6056]Loaded module version: C:\Program Files\AVAST Software\Avast\setup\New\HTMLayout.dll - '3.3.2.170'
2015-08-07 07:21:05Infoguiwizard[4824,6056]Setup gui was successfully started.
2015-08-07 07:21:05Infoservers[4824,6056]Server definition(s) loaded for 'C:\Program Files\AVAST Software\Avast\setup\servers.def': 29 (maintenance:0)
2015-08-07 07:21:05Infoservers[4824,6056]ChooseServer: selected server 'Download s6569492 AVAST9 Server' with current url '
http://v7event.stats.avast.com/cgi-bin/iavsevents.cgi' of type 'URL_TYPE_STATS10'.
2015-08-07 07:21:05Infoinstupcore[4824,6056]Program Repair has started.
2015-08-07 07:21:05Infopendingfileop[4824,6056]File added to transaction ('C:\Program Files\AVAST Software\Avast\setup\Ins76FD.tmp' -> 'C:\Program Files\AVAST Software\Avast\setup\Instup.dll', Autodetect)
2015-08-07 07:21:05Infopendingfileop[4824,6056]File added to transaction ('C:\Program Files\AVAST Software\Avast\setup\ins772D.tmp' -> 'C:\Program Files\AVAST Software\Avast\setup\instup.exe', Autodetect)
2015-08-07 07:21:05Infopendingfileop[4824,6056]File added to transaction ('C:\Program Files\AVAST Software\Avast\setup\HTM775D.tmp' -> 'C:\Program Files\AVAST Software\Avast\setup\HTMLayout.dll', Autodetect)
2015-08-07 07:21:05Noticepkgengine[4824,6056]CopySetupBinaries: skipping 'HTMLayout.dll' to be copied to original location.
2015-08-07 07:21:06Infostats[4824,2332]Statistics sent successfully.
2015-08-07 07:21:06Infopendingfileop[4824,6056]File added to transaction ('C:\Program Files\AVAST Software\Avast\setup\asw77AC.tmp' -> 'C:\Program Files\AVAST Software\Avast\setup\aswOfferTool.exe', Autodetect)
2015-08-07 07:21:08Infopendingfileop[4824,6056]File added to transaction ('C:\Program Files\AVAST Software\Avast\setup\avB79DF.tmp' -> 'C:\Program Files\AVAST Software\Avast\setup\avBugReport.exe', Autodetect)
2015-08-07 07:21:08Noticepkgengine[4824,6056]CopySetupBinaries: skipping 'avBugReport.exe' to be copied to original location.
2015-08-07 07:21:09Infopendingfileop[4824,6056]File added to transaction ('C:\Program Files\AVAST Software\Avast\setup\AvD8395.tmp' -> 'C:\Program Files\AVAST Software\Avast\setup\AvDump32.exe', Autodetect)
2015-08-07 07:21:09Noticepkgengine[4824,6056]CopySetupBinaries: skipping 'AvDump32.exe' to be copied to original location.
2015-08-07 07:21:09Infopendingfileop[4824,6056]File added to transaction ('C:\Program Files\AVAST Software\Avast\setup\AvD8470.tmp' -> 'C:\Program Files\AVAST Software\Avast\setup\AvDump64.exe', Autodetect)
2015-08-07 07:21:09Noticepkgengine[4824,6056]CopySetupBinaries: skipping 'AvDump64.exe' to be copied to original location.
2015-08-07 07:21:09Infopendingfileop[4824,6056]Commit: SuperMoveFile('C:\Program Files\AVAST Software\Avast\setup\Ins76FD.tmp', 'C:\Program Files\AVAST Software\Avast\setup\Instup.dll') successfully performed.
2015-08-07 07:21:09Infopendingfileop[4824,6056]Commit: SuperMoveFile('C:\Program Files\AVAST Software\Avast\setup\ins772D.tmp', 'C:\Program Files\AVAST Software\Avast\setup\instup.exe') successfully performed.
2015-08-07 07:21:09Infopendingfileop[4824,6056]Commit: SuperMoveFile('C:\Program Files\AVAST Software\Avast\setup\HTM775D.tmp', 'C:\Program Files\AVAST Software\Avast\setup\HTMLayout.dll') successfully performed.
2015-08-07 07:21:09Infopendingfileop[4824,6056]Commit: SuperMoveFile('C:\Program Files\AVAST Software\Avast\setup\asw77AC.tmp', 'C:\Program Files\AVAST Software\Avast\setup\aswOfferTool.exe') successfully performed.
2015-08-07 07:21:09Infopendingfileop[4824,6056]Commit: SuperMoveFile('C:\Program Files\AVAST Software\Avast\setup\avB79DF.tmp', 'C:\Program Files\AVAST Software\Avast\setup\avBugReport.exe') successfully performed.
2015-08-07 07:21:09Infopendingfileop[4824,6056]Commit: SuperMoveFile('C:\Program Files\AVAST Software\Avast\setup\AvD8395.tmp', 'C:\Program Files\AVAST Software\Avast\setup\AvDump32.exe') successfully performed.
2015-08-07 07:21:09Infopendingfileop[4824,6056]Commit: SuperMoveFile('C:\Program Files\AVAST Software\Avast\setup\AvD8470.tmp', 'C:\Program Files\AVAST Software\Avast\setup\AvDump64.exe') successfully performed.
2015-08-07 07:21:09Infoproductcond[4824,6056]IsNgSupported: IsAswVmmVirtualizationActive returned 0 (0x00000000) [] and false
2015-08-07 07:21:09Infosystem[4824,6056]ServiceInstall: Service bxsxavng successfully installed.
2015-08-07 07:21:09Infosystem[4824,6056]ServiceStart: Starting the service 'bxsxavng'.
2015-08-07 07:21:09Infosystem[4824,6056]ServiceStart: The service 'bxsxavng' started successfully.
2015-08-07 07:21:09Infoproductcond[4824,6056]IsNgSupported: CPU type AMD
2015-08-07 07:21:09Infoproductcond[4824,6056]IsNgSupported: virtualization technology is probably disabled in BIOS
2015-08-07 07:21:09Infosystem[4824,6056]ServiceStop: The service 'bxsxavng' stopped successfully.
2015-08-07 07:21:09Infosystem[4824,6056]ServiceUninstall: Attempting to uninstall the service 'bxsxavng'.
2015-08-07 07:21:09Infosystem[4824,6056]ServiceUninstall: The service 'bxsxavng' successfully uninstalled.
2015-08-07 07:21:09Infoproductcond[4824,6056]IsNgSupported: IsAswVmmVirtualizationActive returned 0 (0x00000000) [] and false
2015-08-07 07:21:09Infosystem[4824,6056]ServiceInstall: Service uggaooah successfully installed.
2015-08-07 07:21:09Infosystem[4824,6056]ServiceStart: Starting the service 'uggaooah'.
2015-08-07 07:21:09Infosystem[4824,6056]ServiceStart: The service 'uggaooah' started successfully.
2015-08-07 07:21:09Infoproductcond[4824,6056]IsNgSupported: CPU type AMD
2015-08-07 07:21:09Infoproductcond[4824,6056]IsNgSupported: virtualization technology is probably disabled in BIOS
2015-08-07 07:21:09Infosystem[4824,6056]ServiceStop: The service 'uggaooah' stopped successfully.
2015-08-07 07:21:09Infosystem[4824,6056]ServiceUninstall: Attempting to uninstall the service 'uggaooah'.
2015-08-07 07:21:09Infosystem[4824,6056]ServiceUninstall: The service 'uggaooah' successfully uninstalled.
2015-08-07 07:21:10Infoservers[4824,6056]Server definition(s) loaded for 'C:\Program Files\AVAST Software\Avast\setup\servers.def': 29 (maintenance:0)
2015-08-07 07:21:10Infoservers[4824,6056]ChooseServer: selected server 'Download v2270761 AVAST9 Server' with current url '
http://v2270761.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:10Infopackageinfo[4824,6056]IsFullOkay: iplugins-4.vpx - is okay (it exists and has valid signature)
2015-08-07 07:21:10Infoservers[4824,6056]ChooseServer: selected server 'Download g4070624 AVAST9 Server' with current url '
http://g4070624.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:10Noticepackageinfo[4824,6056]IsFullOkay: jrog2-e61.vpx - not okay (doesn't exist)
2015-08-07 07:21:10Noticepackageinfo[4824,6056]IsFullOkay: jrog2-e61.vpx - not okay (doesn't exist)
2015-08-07 07:21:10Infopackageinfo[4824,6056]SetFullAsMarked: Package jrog2 set to 1
2015-08-07 07:21:12Errordldwrap[4824,6056]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://g4070624.ivps9x.u.avast.com/ivps9x/jrog2-e61.vpx'. Next try: 1
2015-08-07 07:21:12Infoservers[4824,6056]ChooseServer: selected server 'Download j4462055 AVAST9 Server' with current url '
http://j4462055.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:16Errordldwrap[4824,6056]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://j4462055.ivps9x.u.avast.com/ivps9x/jrog2-e61.vpx'. Next try: 2
2015-08-07 07:21:16Infoservers[4824,6056]ChooseServer: selected server 'Download k4546725 AVAST9 Server' with current url '
http://k4546725.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:20Errordldwrap[4824,6056]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://k4546725.ivps9x.u.avast.com/ivps9x/jrog2-e61.vpx'. Next try: 3
2015-08-07 07:21:20Infoservers[4824,6056]ChooseServer: selected server 'Download h9806250 AVAST9 Server' with current url '
http://h9806250.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:24Errordldwrap[4824,6056]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://h9806250.ivps9x.u.avast.com/ivps9x/jrog2-e61.vpx'. Next try: 4
2015-08-07 07:21:24Infoservers[4824,6056]ChooseServer: selected server 'Download l4685637 AVAST9 Server' with current url '
http://l4685637.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:28Errordldwrap[4824,6056]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://l4685637.ivps9x.u.avast.com/ivps9x/jrog2-e61.vpx'. Next try: 5
2015-08-07 07:21:28Infoservers[4824,6056]ChooseServer: selected server 'Download w5649715 AVAST9 Server' with current url '
http://w5649715.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:31Errordldwrap[4824,6056]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://w5649715.ivps9x.u.avast.com/ivps9x/jrog2-e61.vpx'. Next try: 6
2015-08-07 07:21:31Infoservers[4824,6056]ChooseServer: selected server 'Download n7270985 AVAST9 Server' with current url '
http://n7270985.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:35Errordldwrap[4824,6056]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://n7270985.ivps9x.u.avast.com/ivps9x/jrog2-e61.vpx'. Next try: 7
2015-08-07 07:21:35Infoservers[4824,6056]ChooseServer: selected server 'Download b6721761 AVAST9 Server' with current url '
http://b6721761.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:39Errordldwrap[4824,6056]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://b6721761.ivps9x.u.avast.com/ivps9x/jrog2-e61.vpx'. Next try: 8
2015-08-07 07:21:39Infoservers[4824,6056]ChooseServer: selected server 'Download c0934533 AVAST9 Server' with current url '
http://c0934533.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:42Errordldwrap[4824,6056]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://c0934533.ivps9x.u.avast.com/ivps9x/jrog2-e61.vpx'. Next try: 9
2015-08-07 07:21:42Infoservers[4824,6056]ChooseServer: selected server 'Download n8062888 AVAST9 Server' with current url '
http://n8062888.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:46Errordldwrap[4824,6056]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://n8062888.ivps9x.u.avast.com/ivps9x/jrog2-e61.vpx'. Next try: 10
2015-08-07 07:21:46Infoservers[4824,6056]ChooseServer: selected server 'Download m1503060 AVAST9 Server' with current url '
http://m1503060.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-08-07 07:21:48Errorpkgengine[4824,6056]DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\jrog2-e61.vpx', ip: 41.193.163.40, has failed with code: 41225 (0x0000A109) [HTTP error]
2015-08-07 07:21:48Errorpkgengine[4824,6056]UpdateVPXs: package jrog2 was not updated. Status: 41225 (0x0000A109) [HTTP error]
2015-08-07 07:21:48Infostats[4824,6056]Downloaded files: 10 (3,71 KB)
2015-08-07 07:21:48Infostats[4824,6056]Download time: 18 s
