Author Topic: Clients are not getting license file  (Read 3087 times)

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Clients are not getting license file
« on: June 11, 2015, 10:27:43 PM »
I am pushing the install from the EAS console, but the clients are not getting the license.   I check and I do have the license listed in the EAS Management Tool.  Any ideas?

Offline Avosec-UK

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    • Avosec
Re: Clients are not getting license file
« Reply #1 on: June 12, 2015, 01:03:14 PM »
Are they connected to the console?

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Re: Clients are not getting license file
« Reply #2 on: August 07, 2015, 11:34:44 AM »
Hello,

On these moment we have the same problems.
The clients are connected with the console.
It has always working well until the last 5 days.

we receive a new license. After I import it in the EAS console all are clients don't renew the license and tell use the license is expired.

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  • Guest
Re: Clients are not getting license file
« Reply #3 on: August 10, 2015, 06:33:16 PM »
I have been having this issue as well. I'm using the small office administration system. The only way I could get the license to take was to use the deploy/update job and tell it to force a reinstall.