Author Topic: How Do I cancel Avast!?  (Read 2935 times)

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How Do I cancel Avast!?
« on: August 10, 2015, 05:43:33 PM »
I have had Avast! for a few years now. But I recently received free software with a computer that has a 3 year license, so I figured to cancel my account on Avast rather than repay every year for 3 years.

Unfortunately I log in and cannot find a way to cancel my auto-renewal. I click on Licenses and it clearly states they are set to auto-renew, but will not let me edit anything. I cannot even change it to a credit card that has expired.

Offline Lisandro

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Re: How Do I cancel Avast!?
« Reply #1 on: August 10, 2015, 05:50:51 PM »
Disabling Automatic Renewal service for Avast orders distributed by Nexway
https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle

Disabling Automatic Renewal service for Avast orders distributed by Digital River
https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle

Access help on this topic within the Avast User Interface:
https://forum.avast.com/index.php?topic=165749.msg1181311#msg1181311
The best things in life are free.

REDACTED

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Re: How Do I cancel Avast!?
« Reply #2 on: August 14, 2015, 05:25:34 PM »
Ihave contacted my credit card company asking them not to make anymore payments to Avast