FaultWarning in update :(

[MasterCobra]

Function SetifaceUpdatepackage Has Failed returncode is 0xC000005, dwRes is C000005

Version is Avast prof. 4.6

Can anyone help me please? I already have uninstalled & re installed the complete software.

Thanks in advance

Kind regards

Master Cobra

[Lisandro]

If you search the board for the keyword setiface you'll find more info.

Which is your Windows? 98, Me, XP?
Do you use any other antivirus in your computer?

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing.

If this does not help, can you uninstall / boot / install / boot again?

[MasterCobra]

Thanks for the quick reply 

I'm not using any other virus program, the OS is WinXP

I did try to repair but no changes 

I'll try to uninstall and re install, sometime tomorrow, it's kind of late here (1AM).
I will keep you informed 

Kind regards

Master Cobra

[Lisandro]

I'm not using any other virus program, the OS is WinXP

Any startup monitor like TeaTimer, Ad-watch, WinPatrol, PrevX?

I did try to repair but no changes 

Were you connected at that time?

I'll try to uninstall and re install, sometime tomorrow, it's kind of late here (1AM).
I will keep you informed  Kind regards

Waiting... 

[MasterCobra]

Lo!

There was indeed another anti-virus installed (NoD32), must have slips in somehow. (with my sleeping head I guess)
So I uninstalled both Avast and the intruder Nod32.
Re installed Avast and everything is up and running smoothly.

Thanks for the tip, cause I would never checked if there was another anti-virus installed.

Kind Regards

Master Cobra

[Lisandro]

Thanks for the tip, cause I would never checked if there was another anti-virus installed.

Glad to know it worked... But did Nod32 come from where? Preinstalled software? 

[MasterCobra]

After a little inquiry, it came with a software packet "Hitmanpro". This is  too remove all the nasty spyware and bundles different anti spam and adawaresoft, like spybot ad awareSE cwshredder etc..

It works perfect, but apparently it installs Nod32 in a demoversion, in the update version it installs also superdat virusscan.

http://www.hitmanpro.nl/ if you want to check it out. Dutch of course 

Kind Regards,

Master Cobra