Hi there.
I am currently on Avast Internet Security with the latest Release-version to date and keep hitting the fan with my Office 365.
Regardless wether it be Word, Excel, PowerPoint or anything else, I get an instant "stopped working" followed sometimes by an Error-Window.
I am getting debuggable information on this error as the following:
Sry for german Error parameters, I hope you can figure the points out!
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: WINWORD.EXE
Anwendungsversion: 15.0.4745.1000
Anwendungszeitstempel: 55a4b990
Fehlermodulname: [b]ntdll.dll[/b]
Fehlermodulversion: [b]6.3.9600.17936[/b]
Fehlermodulzeitstempel: 55a68e0c
Ausnahmecode: c0000005
Ausnahmeoffset: 00000000000cae7d
Betriebsystemversion: 6.3.9600.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: f021
Zusatzinformation 2: f0218751af6b00780a13d2c2b8a9a530
Zusatzinformation 3: 19f4
Zusatzinformation 4: 19f4798461e8a3ec1dd5ac9a59fc47f3
This is the same when opening anything else!
I am currently on Win 8.1 x64 with Defender and UAC turned completely off and no Virus warnings / positive Scans lately.
This incident keeps happening quite often and not only with Office, but also with Office-Services (Office Telemetry Agent) or the UpgradeToWin10-Service.
I hope there is a possible fix for this and I will try reinstall Avast-IS as soon I find the time and will check back on the forums regularly.
Best Regards!