Author Topic: Avast Web Security 2015 blocks my EYETV Software from Elgato  (Read 1655 times)

0 Members and 1 Guest are viewing this topic.

Offline uwebernhard

  • Newbie
  • *
  • Posts: 3
Avast Web Security 2015 blocks my EYETV Software from Elgato
« on: December 24, 2015, 09:22:55 AM »
Avast Security 2015 has 3 modules: Mail, data-files and web-security. the last module blocks my tv software eyeTV - what can I do but deactivation?

Offline uwebernhard

  • Newbie
  • *
  • Posts: 3
Re: Avast Web Security 2015 blocks my EYETV Software from Elgato
« Reply #1 on: December 31, 2015, 08:01:36 AM »
No answers - not even from avast colleagues - very disappointing.

Offline Milos

  • Avast team
  • Super Poster
  • *
  • Posts: 2170
Re: Avast Web Security 2015 blocks my EYETV Software from Elgato
« Reply #2 on: December 31, 2015, 10:37:21 AM »
Hello,
can you provide some link to download the SW to reproduce the issue? Is there some Avast's message? Screenshot can help.

Milos

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31345
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Web Security 2015 blocks my EYETV Software from Elgato
« Reply #3 on: December 31, 2015, 01:51:36 PM »
Quote
Avast Security 2015
That is a old avast version.
I suggest to perform a clean installation of the latest version and see if the problem still exist.

Please have some patience.
There are holidays and many people do have things to do in their own life.

EDIT:
Sorry didn't noticed this is the mac forum, my mistake :-[
« Last Edit: December 31, 2015, 01:54:48 PM by Eddy »

Offline uwebernhard

  • Newbie
  • *
  • Posts: 3
Re: Avast Web Security 2015 blocks my EYETV Software from Elgato
« Reply #4 on: December 31, 2015, 02:18:35 PM »
Dear Milos,

the software ist not free. You would need a key to activate it.

https://www.elgato.com/de/eyetv/eyetv-3/support

You would also need hardware to get it work - in my case a Netstream 4C. Result on all my macs is: I have to deactivate web-security or it does not work.

Best regards