Author Topic: Adding a new computer  (Read 2340 times)

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Adding a new computer
« on: August 27, 2015, 02:33:09 PM »
I have already installed avast on my wife's new laptop but when I go to my account settings it doesn't show,,,is there anyway I can add it to my account without uninstalling and then go throug the reinstalling process,,,,thank,,,I don't know if I'm in the right thread. To ask this.

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Re: Adding a new computer
« Reply #1 on: August 27, 2015, 03:20:47 PM »
I have the other user name above,,,i couldn't remember my password when i tried to post this issue.,,my two other computers do show on my account,,,,I am using the free version of avast,,,,thanks
« Last Edit: August 27, 2015, 03:34:58 PM by fire »

Offline DavidR

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Re: Adding a new computer
« Reply #2 on: August 27, 2015, 05:49:51 PM »
I have already installed avast on my wife's new laptop but when I go to my account settings it doesn't show,,,is there anyway I can add it to my account without uninstalling and then go throug the reinstalling process,,,,thank,,,I don't know if I'm in the right thread. To ask this.

You need to have your wife (or self) link her avast installation to 'your' my.avast.com account.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Adding a new computer
« Reply #3 on: August 27, 2015, 07:40:01 PM »
Thanks just I don't know how to go about doing that.

Offline DavidR

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Re: Adding a new computer
« Reply #4 on: August 27, 2015, 08:19:21 PM »
The installation you did for your with would have to have been connected/linked to a my.avast.com account ?

What happens when you click the AvastUI > Account tab ?
It should connect to a my.avast.com account or have you login to a my.avast.com account.
If it is the latter login using your my.avast.com email and password.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Adding a new computer
« Reply #5 on: August 27, 2015, 09:16:02 PM »
That worked,,,thanks for the timely reply and help.

Offline DavidR

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Re: Adding a new computer
« Reply #6 on: August 27, 2015, 10:32:39 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security