Author Topic: cannot register avast  (Read 2559 times)

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Offline rommy320

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cannot register avast
« on: August 28, 2015, 05:09:41 PM »
I no longer have my previous email address and have had to change it, could this be the reason That I am unable to register? Will I have to remove the program and download it again. I have the 2015 free version of Avast.

Offline DavidR

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Re: cannot register avast
« Reply #1 on: August 28, 2015, 05:33:53 PM »
I don't believe that would be the issue as you should be able to register with a valid email address even if a different one.

How are you trying to register, from the avastUI > Settings > Registration or from the of-line registration web page ?

Are you getting any error displayed, if so what is it ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline rommy320

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Re: cannot register avast
« Reply #2 on: August 28, 2015, 05:56:25 PM »
I click on the avast icon on my desktop and it comes up overview page and registration is on that page with 15 days left.

Offline rommy320

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Re: cannot register avast
« Reply #3 on: August 28, 2015, 05:57:35 PM »
is that verification letters before posting something new?

Offline rommy320

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Re: cannot register avast
« Reply #4 on: August 28, 2015, 06:30:17 PM »
this is the message I get when trying to register: The online content is unavailable - please check your internet connection and try again

Offline Asyn

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Re: cannot register avast
« Reply #5 on: August 28, 2015, 06:52:01 PM »
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline rommy320

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Re: cannot register avast
« Reply #6 on: August 28, 2015, 07:16:52 PM »
I just went to the site you provided and did everything but nothing happened, did not register yet

Offline rommy320

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Re: cannot register avast
« Reply #7 on: August 28, 2015, 07:32:06 PM »
Everything worked out, I am registered. THANK you so much!

Offline Asyn

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Re: cannot register avast
« Reply #8 on: August 28, 2015, 08:28:24 PM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0