Author Topic: Error installing avast on my window 7 computer  (Read 3152 times)

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Error installing avast on my window 7 computer
« on: August 26, 2015, 01:55:37 PM »
Hi, I am installing avast free on my window 7 computer but it is showing error message that there is error in installing. I have previously installed on the same device. But due to some reason i have reinstalled window again, I have to delete the avast. Now I am again installing it is showing error. Can any one help.

Offline Asyn

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Re: Error installing avast on my window 7 computer
« Reply #1 on: August 26, 2015, 01:57:36 PM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Error installing avast on my window 7 computer
« Reply #2 on: August 26, 2015, 02:22:19 PM »
Hi, I am using the avast free version and os is window 7 32 bit. The avast which I am installing is newest version. Also, I am not using any other antivirus or security related software.

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Re: Error installing avast on my window 7 computer
« Reply #3 on: August 26, 2015, 02:26:46 PM »
Which error do you get..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Error installing avast on my window 7 computer
« Reply #4 on: August 28, 2015, 06:40:29 AM »
It is showing your download is incomplete and it asks for restart your computer, after the restarting when I again start installing, it show the same.

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Re: Error installing avast on my window 7 computer
« Reply #5 on: August 28, 2015, 06:44:19 AM »
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Error installing avast on my window 7 computer
« Reply #6 on: August 30, 2015, 10:41:43 AM »
Thanks for the detailed instructions, I will try it.

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Re: Error installing avast on my window 7 computer
« Reply #7 on: August 30, 2015, 10:49:01 AM »
NP, report back.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Error installing avast on my window 7 computer
« Reply #8 on: August 30, 2015, 07:52:28 PM »
It worked and thanks once again for the help.

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Re: Error installing avast on my window 7 computer
« Reply #9 on: August 31, 2015, 06:08:50 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0