Hello,
You have active malware on board and this may take some time...or not, we'll see.
First you need to uninstall the following mal. software;
-
Search App by AskThen let's do some cleaning ...
1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating systemStart
RemoveProxy:
ProxyEnable: [.DEFAULT] => Proxy is enabled.
ProxyServer: [.DEFAULT] => http=127.0.0.1:62761;https=127.0.0.1:62761
Tcpip\Parameters: [DhcpNameServer] 122.255.99.228 122.255.99.236
CreateRestorePoint:
CMD: bitsadmin /util /setieproxy localsystem NO_PROXY RESET
CloseProcesses:
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
Task: {DC2EF05D-8CDB-47E1-9131-08DDEE8E7B11} - System32\Tasks\LinkBuilder-S-2151721119 => c:\programdata\trusted publisher\systemssupport\LinkBuilder.exe <==== ATTENTION
Task: {FA4BDF02-3C78-4CD7-B0C5-2B107F229995} - \GPUP -> No File <==== ATTENTION
Task: C:\Windows\Tasks\LinkBuilder-S-2151721119.job => c:\programdata\trusted publisher\systemssupport\LinkBuilder.exeT/schedule /profile c:\programdata\trusted publisher\systemssupport\2151721119.ini <==== ATTENTION
SearchScopes: HKLM -> DefaultScope value is missing
SearchScopes: HKLM-x32 -> DefaultScope value is missing
CHR HKLM\...\Chrome\Extension: [aaaaaiabcopkplhgaedhbloeejhhankf] - C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaaiabcopkplhgaedhbloeejhhankf.crx [2015-01-31]
CHR HKLM-x32\...\Chrome\Extension: [aaaaaiabcopkplhgaedhbloeejhhankf] - C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaaiabcopkplhgaedhbloeejhhankf.crx [2015-01-31]
Hosts:
c:\programdata\trusted publisher
C:\ProgramData\AskPartnerNetwork
C:\ProgramData\msvhzuru.exe
EmptyTemp:
End
2. Save notepad as
fixlist.txt to your Desktop.
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.3. Run
FRST/FRST64 and press the
Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.The tool will make a log on the Desktop (
Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version..
.
Then additional hardcoded antirootkit tool. Make shure you do run fixdamage tool as instructed no meter if malware is detected or not.
Please download
Malwarebytes AntiRootkit (MBAR) and save it to your
desktop.
For full instructions how MBAR works, read this article
> Doubleclick on the MBAR file (
) and allow it to run.
• Click OK on the next screen, to allow the package to extract the contents of the file to its own folder named mbar.
• mbar.exe will launch automatically. On some systems, this may take a few extra seconds. Please be patient and wait for the program to open.
• After reading the Introduction, click Next if you agree.
• On the Update Database screen, click on the Update button. Once you see 'Success: Database was successfully updated' click on Next
• Under Scan Targets ensure all boxes are ticked. Then click the Scan button.
Notice: with some infections, you may see two messages boxes:
- 'Could not load protection driver'. Click 'OK'.
- 'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.
>> If malware is not detected, click the Exit button to close the program and post the mbar-log-year-month-day.txt and system-log.txt reports.
>> If an infection/s are found ensure Create Restore Point are ticked. Then select the "Cleanup! button to remove threats.
• The clean up procedure will be scheduled for process, pop-up will be shown.
Select the Yes button and the system should re-boot to complete the cleaning process.
>> Notice: only if an RootKit are detected, ensure to run fixdamage.exe tool located in mbar folder, \Plugins\fixdamage.exe
- Run fixdamage.exe, at the black window to continue type Y (alias for Yes). Wait few seconds for execution ...
- When you see "press any key to exit" fix is completed, press any key to close the window. Reboot the system.
> The following reports will be created in mbar folder:
1. mbar-log-year-month-day (hour-minute-second).txt
2. system-log.txt
Please post both logs in your next reply.
