Author Topic: Scheduling is ignored with Win10  (Read 3555 times)

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Offline 02perini

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Scheduling is ignored with Win10
« on: September 04, 2015, 07:34:08 PM »
I have brand new computer, with Win10. Everything worked fine in my old XP, but "scheduling" of Scans has not worked in my new computer. I used to do scans at 10:10 each Tuesday and Friday. None has been done in one month. I made a phone call, and the support person did not understand what I said, but said that Avast was improperly installed, without telling me why.
 Is anyone understanding or having the same issue? Also Win10 insists that I have older versions of Mozilla Firefox and Thunderbird.
« Last Edit: September 12, 2015, 08:50:33 PM by 02perini »

Offline schmidthouse

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Re: Scheduling is ignore with Win10
« Reply #1 on: September 04, 2015, 07:46:25 PM »
Well the first thing that comes to mind is whether or not the  "brand new computer" came with an Anti Virus program PRE-INSTALLED and whether it was removed by venders Unistall Utility BEFORE installing Avast? ???
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Offline 02perini

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Re: Scheduling is ignore with Win10
« Reply #2 on: September 05, 2015, 06:30:42 AM »
Excellent question, because I, just found out that McAfee was still on the computer, though disabled.
 But, why is Avast working in every other way.
 I will remove McAfee, and seee if it makes any difference, and, then, report.

Offline Pondus

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Re: Scheduling is ignore with Win10
« Reply #3 on: September 05, 2015, 10:02:48 AM »
And run McAfee removal tool

How to uninstall or re-install supported McAfee products using the Consumer Products Removal tool  https://service.mcafee.com/FAQDocument.aspx?id=TS101331


Offline 02perini

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Re: Scheduling is ignore with Win10
« Reply #4 on: September 05, 2015, 05:32:00 PM »
I had LiveSafe. Uninstall completed, removing everything, including Registry Keys.
 Scheduled scan did not start. So, I created another one. Will see if it works.

Offline 02perini

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Re: Scheduling is ignore with Win10
« Reply #5 on: September 06, 2015, 11:11:23 PM »
Nothing happens. I tried to change times, twice, and the Scan does not start.
 I may want to uninstall, and then reinstall, but why should it make a difference?
 May bre it is a Registry foul up, as I see it for iTunes.

Offline bob3160

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Re: Scheduling is ignore with Win10
« Reply #6 on: September 06, 2015, 11:14:42 PM »
I had LiveSafe. Uninstall completed, removing everything, including Registry Keys.
 Scheduled scan did not start. So, I created another one. Will see if it works.
Maybe you should have followed the instructions Pundus posted. :)
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Offline 02perini

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Re: Scheduling is ignored with Win10
« Reply #7 on: September 12, 2015, 08:49:32 PM »
If it is not enough to uninstall McAfee, and remove any traces of it, I might as well give up on Avast. I don't have a clue on which password I had to McAfee. I can't believe this.  But, I will try something.
« Last Edit: September 12, 2015, 08:57:47 PM by 02perini »

Offline bob3160

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Re: Scheduling is ignored with Win10
« Reply #8 on: September 12, 2015, 09:00:26 PM »
If it is not enough to uninstall McAfee, and remove any traces of it, I might as well give up on Avast. I don't have a clue on which password I had to McAfee. I can't believe this.  But, I will try something.
The problem isn't Avast. The problem is properly removing your prior AV before you install a new one. :)
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Offline 02perini

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Re: Scheduling is ignored with Win10
« Reply #9 on: October 01, 2015, 12:55:43 AM »
I did not reply before, because I got Avast to start a a Scan, as scheduled, twice, this month. I schedule scan twice each week.
 So, it is not Avast! I decided to give up on it. It is lot easier to give up!