SecureLine connecting and built-in account login fails

[moroni]

Hi _seven_,

I was not able to find your ticket. Do you have the ticket ID?

P.S. It was at top-right corner.

You're right. Sorry about that.

[REDACTED]

Hi _seven_,

I was not able to find your ticket. Do you have the ticket ID?

P.S. It was at top-right corner.

You're right. Sorry about that.

Hi Moroni, built-in creating ticket functionality doesn't provide me any ticket number except a successful message. I created another ticket. Thanks

[moroni]

You should have received an email confirming your ticket. I am searching using the email address your forum account is registered, but no tickets are found. Are you using a different email address when sending the tickets?

[REDACTED]

You should have received an email confirming your ticket. I am searching using the email address your forum account is registered, but no tickets are found. Are you using a different email address when sending the tickets?

Yes I PMed you.

[REDACTED]

Any news?

[REDACTED]

Problem is out there. Any help please?

[REDACTED]

This problem does exist in v2016 beta too. I attached a video clip as well as all logs + generated details using SupportPackage generating tool to the ticket that time,  but supporter only guided me through basic steps! Seems no one cares.