Author Topic: windows 10+Avast = unpleasant user experience  (Read 19922 times)

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Offline DavidR

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Re: windows 10+Avast = unpleasant user experience
« Reply #30 on: January 22, 2016, 08:02:02 PM »
And there is no doubt a ton of people posting about this that don't have avast installed as has been mentioned in other topics.

I would certainly have tried the boot into safe mode first, given that would be less hassle than reinstall of windows apps.
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Offline schmidthouse

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Re: windows 10+Avast = unpleasant user experience
« Reply #31 on: January 22, 2016, 08:08:05 PM »
I also read a post I believe by Bob that said booting into Safemode "with Networking". Not sure what difference if any that would make. :-\
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Offline malone.m

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Re: windows 10+Avast = unpleasant user experience
« Reply #32 on: January 22, 2016, 08:53:26 PM »
From my experience, this "safe mode trick" helps for about 1 day, it depends on how often you reboot/shutdown/hibernate your pc.
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Offline Patrick2

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Re: windows 10+Avast = unpleasant user experience
« Reply #33 on: January 22, 2016, 09:56:56 PM »
If it Matters I upgraded to Windows 10 from 8.1 on my Old PC, and my Newer one, and didn't experience any problems with it, though I let Windows Defender run during upgrade install, then did a clean install following the upgrade,  did all the WIndows 10 updates, then configured Avast Free again,  no issues with Start menu, Cortana at all, been running this System almost a month now,  Sleep and Restarted off and on.


refreshed my old system and gave it to Mom, again no issues experienced with Windows 10 or Avast once I got Avast installed

My Theory is could be a conflict with someones start up item, a setting, or something

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Offline bob3160

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Re: windows 10+Avast = unpleasant user experience
« Reply #34 on: January 22, 2016, 10:08:25 PM »
I also read a post I believe by Bob that said booting into Safemode "with Networking". Not sure what difference if any that would make. :-\
Those instruction come directly from the Windows 10 support site. :)
On the computers that I've had to use this on, have never had the problem again.
It is certainly more than a one day fix. :)
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Offline malone.m

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Re: windows 10+Avast = unpleasant user experience
« Reply #35 on: January 22, 2016, 11:25:10 PM »
Certainly NOT for all..
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Offline bob3160

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Re: windows 10+Avast = unpleasant user experience
« Reply #36 on: January 22, 2016, 11:30:51 PM »
Certainly NOT for all..
I suggest you have someone thoroughly check your computer for possible conflicts.
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Offline malone.m

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Re: windows 10+Avast = unpleasant user experience
« Reply #37 on: January 22, 2016, 11:44:20 PM »
Dear Bob, I am perfectionistic and experienced enough to keep and eye myself on possible conflicts and prevent them :)
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Offline thekochs

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Re: windows 10+Avast = unpleasant user experience
« Reply #38 on: January 22, 2016, 11:54:05 PM »
From my experience, this "safe mode trick" helps for about 1 day, it depends on how often you reboot/shutdown/hibernate your pc.

For what it is worth...........HIBERNATE....is the very first thing I disable within a new PC.
http://www.tenforums.com/tutorials/2859-hibernate-enable-disable-windows-10-a.html
Hibernate is notorious for mucking things up and with new Windows fast boot you cannot really tell if a reboot is a true reboot from O/S or A/V perspective.
I've found SLEEP is just fine for power savings and so much cleaner on resume.....and power downs, boots, etc. are so much better off without hibernate.
You can do a google and see the issue of this function overs the years and it is a "layer" that can cause issues that frankly just isn't worth the marginal benefit.
« Last Edit: January 22, 2016, 11:56:01 PM by thekochs »
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Offline malone.m

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Re: windows 10+Avast = unpleasant user experience
« Reply #39 on: January 23, 2016, 01:48:26 AM »
From my experience, this "safe mode trick" helps for about 1 day, it depends on how often you reboot/shutdown/hibernate your pc.

For what it is worth...........HIBERNATE....is the very first thing I disable within a new PC.
http://www.tenforums.com/tutorials/2859-hibernate-enable-disable-windows-10-a.html
Hibernate is notorious for mucking things up and with new Windows fast boot you cannot really tell if a reboot is a true reboot from O/S or A/V perspective.
I've found SLEEP is just fine for power savings and so much cleaner on resume.....and power downs, boots, etc. are so much better off without hibernate.
You can do a google and see the issue of this function overs the years and it is a "layer" that can cause issues that frankly just isn't worth the marginal benefit.
Sorry, actually I meant regular "sleep mode" in my post above. I wasn´t thinking too much about the true meaning of the word, english is not my native language  :D
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Offline Bruce68

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Re: windows 10+Avast = unpleasant user experience
« Reply #40 on: January 26, 2016, 05:17:04 PM »
The people saying Avast isn't causing this is in denial. I work with computer repair and I've been noticing it happen ever since Windows 10 came out and sometimes the issue appears immediately after installing Avast or after rebooting it once Avast is installed. Uninstalling Avast fixes of the problem every single time.

Of course if you've been dealing with Windows 10 for long enough you know that there are a number of things that break the start menu and cause the desktop shell to stop responding (outdated shell extensions for example), but that doesn't mean Avast isn't causing it too.

Oh btw this is after performing a clean install of Windows 10 on many different systems.


Just today I experienced something similar after installing avast on a Windows XP machine. Right after installation and before the "Welcome to avast" audio was played the desktop shell stopped responding, I was still able to use the mouse and interact with open Windows' but nothing else worked. I've seen this happen on Windows 7 as well, more than once, and although it only happened after finishing the installation and didn't happen again after rebooting the computer (avast worked fine after reboot) it's very similar to what happens on Windows 10 the only difference being that on Windows 10 it can happen at any time and not just when the setup completes and before the Avast UI is able to start.
« Last Edit: January 26, 2016, 06:16:28 PM by Bruce68 »

Offline bob3160

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Re: windows 10+Avast = unpleasant user experience
« Reply #41 on: January 26, 2016, 05:21:15 PM »
What does an XP system have to do with reported Windows 10 problems ???
No one is in denial since this problem happens on systems that have never had Avast installed. It also happens on
systems that have had other Av's installed.
But, you're the expert. So if it makes you happy, stick to your theory.
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Offline Bruce68

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Re: windows 10+Avast = unpleasant user experience
« Reply #42 on: January 26, 2016, 05:42:16 PM »
There are a number of things that can break the Windows 10 start menu and Avast IS one of them. I mentioned the Windows XP issue because it's very similar. The desktop shell stops responding and there's nothing you can do other than reboot.

And I'm still installing Avast on Windows 10 systems because it only affects a small number of devices which might indicate a conflict with a device driver or something but it does happen.

The Windows 10 start menu/cortana/shell should be more stable and resilient but it doesn't mean avast isn't causing a problem.
« Last Edit: January 26, 2016, 06:16:58 PM by Bruce68 »

Offline bob3160

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Re: windows 10+Avast = unpleasant user experience
« Reply #43 on: January 26, 2016, 06:44:09 PM »
There are a number of things that can break the Windows 10 start menu and Avast IS one of them. I mentioned the Windows XP issue because it's very similar. The desktop shell stops responding and there's nothing you can do other than reboot.

And I'm still installing Avast on Windows 10 systems because it only affects a small number of devices which might indicate a conflict with a device driver or something but it does happen.

The Windows 10 start menu/cortana/shell should be more stable and resilient but it doesn't mean avast isn't causing a problem.
It is when it happens on systems that have never had Avast installed on them.
It is when it happens on systems that run a different third party AV.
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Offline malone.m

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Re: windows 10+Avast = unpleasant user experience
« Reply #44 on: January 26, 2016, 06:51:21 PM »
Bruce68 You are absolutely right.
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