Author Topic: Cleanup failure  (Read 2975 times)

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Offline sevgilery

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Cleanup failure
« on: December 31, 2015, 08:44:45 PM »
Avast Cleanup is unable to check registry issues at the moment. Is there any solution? Thanks.

Offline Eddy

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Re: Cleanup failure
« Reply #1 on: December 31, 2015, 09:10:48 PM »
Basically two "solutions"

- Check for them manually
- Use a other tool for it (e.g. CCleaner or the Glary Utilities)

Offline sevgilery

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Re: Cleanup failure
« Reply #2 on: January 01, 2016, 03:12:32 PM »
Thank you for your kind concern. I installed Piriform's Ccleaner and ran it. After this, registry scan property of avast cleaner was recovered. I decided to buy Piriform's Ccleaner after the expiration of my avast cleaner licence. Thanks.

Offline Eddy

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Re: Cleanup failure
« Reply #3 on: January 01, 2016, 05:51:14 PM »
A problem solved is always a nice beginning of the new year :D

It is ofcourse your money, but the free version of CCleaner will work good enough for "home use".

avast CleanUp is a brand new tool.
I'm sure it will be improved in the (near) future.
I do however see no need to buy it (nor any simular tool).
There are free tools (e.g. CCleaner and the Glary Utilities) that do the same.

Offline sevgilery

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Re: Cleanup failure
« Reply #4 on: January 01, 2016, 07:27:15 PM »
Yes you are right. I have a security and cleaning illness for my computer  :P Therefore, I decided to buy all the avast products (premier, secureline, and grimefighter) but I am penitent at the moment except its premier product. After the issue fixed, I uninstalled the trial version of CCleaner pro version. Then, the issue re-appeared. I installed the free version of CCleaner, but the issue was not resolved. Why avast team sell their product if the free version of other products is proposed from your team? Please solve my problem, or refund me at least for the remainig days.

Offline Eddy

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Re: Cleanup failure
« Reply #5 on: January 01, 2016, 07:33:46 PM »
It is not "my team".
I do not work for avast.

If you want to apply for a refund, you need to submit a ticket.