Author Topic: avast cannot process virus file  (Read 6390 times)

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Online DavidR

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Re: avast cannot process virus file
« Reply #15 on: December 15, 2005, 04:07:53 PM »
1. The warning about Zone Alarm relates to the Pro version and the Privacy Controls see this for more information http://www.avast.com/eng/webshield_issues.html.

2. As far as I'm aware (not being an Outlook user) avast can't extract the email from within a .pst (database) file and potentially the only option for avast would be to delete the infected file backups.pst which you really don't want. Knowing the email location ...\backup.pst\Personal Folders\Top of Personal Folders\Junk E-mail\Nicholas\Wynefreed.zip\1.exe you could either clear the Junk E-Mail folder or navigate further to locate the infected email and manually delete it and then clear the deleted emails folder.
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Spiritsongs

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Re: avast cannot process virus file
« Reply #16 on: December 15, 2005, 07:51:16 PM »
 :) Hi Andy ( N.Flatable ) :

     The "(wrm)" means this is a worm and I advise you use
     a good & FREE program that "specializes" in detecting
     and removing worms.
     If you have Win XP or 2000 Operating System :
     www.ewido.net/en
     If you have an Operating System other than the 2 above:
     www.emsisoft.com/en/software/free