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Author Topic: error 0000A474  (Read 17603 times)

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crofty59

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error 0000A474
« on: November 27, 2005, 01:15:06 AM »
Hello

I am using windowsXP with SP2
Avast program 4.6.731
VPS 0547-5

Every web page I go to I keep getting error 0000A474, in Avast log viewer and windows event viewer
I have used the search function and tried what was stated in the other posts with this problem didn't work.

I think this only started after I upgraded to the latest version of Avast. Not 100% sure.

Windows Event Viewer
AAVM-Scanning errorx:_AavmCheckFileDirectx AvfilesScanReal of http//update microsoft com/microsoftupdate/v61 footer.aspx? In=en-us failed,0000A474

AAVM-Scanning errorx:_AavmCheckFileDirectx AvfilesScanReal of www.dozleng.com/updates/calendar. htm& code= shower event & id=19980 failed,0000A474

I would like to know if my system is still being completely protected by Avast, and thanks for any help.

cheers
« Last Edit: November 27, 2005, 01:30:43 AM by crofty59 »
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Offline Lisandro

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Re: error 0000A474
« Reply #1 on: November 27, 2005, 02:31:44 AM »
Quote from: crofty59 on November 27, 2005, 01:15:06 AM
Windows Event Viewer
AAVM-Scanning errorx:_AavmCheckFileDirectx AvfilesScanReal of http//update microsoft com/microsoftupdate/v61 footer.aspx? In=en-us failed,0000A474
I hope this is only verbose of the logs and you're safe... because I have the same events here... lots of them...
Are they ok? Can anybody from Alwil say something?
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crofty59

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Re: error 0000A474
« Reply #2 on: November 27, 2005, 02:45:32 AM »
Quote from: Tech on November 27, 2005, 02:31:44 AM
Quote from: crofty59 on November 27, 2005, 01:15:06 AM
Windows Event Viewer
AAVM-Scanning errorx:_AavmCheckFileDirectx AvfilesScanReal of http//update microsoft com/microsoftupdate/v61 footer.aspx? In=en-us failed,0000A474
I hope this is only verbose of the logs and you're safe... because I have the same events here... lots of them...
Are they ok? Can anybody from Alwil say something?

Thanks for your reply Tech, I am also hoping you are right about the logs.

Cheers
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crofty59

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Re: error 0000A474
« Reply #3 on: November 28, 2005, 07:23:02 AM »
Hi again

I am getting concerned as I am still getting error 0000A474 with every web page I visit.

I tried what was said in this link but to no avail and some of the comments in it is worrying.
http://forum.avast.com/index.php?topic=14934.0

Can anyone from Alwil please let me know if I have a major problem or am I just being a pain  and have nothing to worry about.

Sorry for re-asking the  question
Cheers and thanks in advance of to do a on-line scan.



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Offline Vlk

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Re: error 0000A474
« Reply #4 on: November 28, 2005, 07:48:52 AM »
Does the problem happen even if you restart the machine?
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crofty59

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Re: error 0000A474
« Reply #5 on: November 28, 2005, 08:05:16 AM »
Quote from: Vlk on November 28, 2005, 07:48:52 AM
Does the problem happen even if you restart the machine?

Hi Vlk

Yes it does I have rebooted several times.

By the way I have just finished doing virus on-line scan (Kaspersky) and everything came up clean.

So i would assume Avast is still protecting me.

Cheers
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Offline Vlk

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Re: error 0000A474
« Reply #6 on: November 28, 2005, 08:12:46 AM »
Could you please ZIP up the whole avast folder and upload it to ftp://cat.asw.cz/incoming ??
I'd like to try to simulate the problem on our machine...


Thanks
Vlk
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crofty59

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Re: error 0000A474
« Reply #7 on: November 28, 2005, 08:23:22 AM »
Quote from: Vlk on November 28, 2005, 08:12:46 AM
Could you please ZIP up the whole avast folder and upload it to ftp://cat.asw.cz/incoming ??
I'd like to try to simulate the problem on our machine...


Thanks
Vlk

Do you mean the Avast folder in programs only.
I have zipped the folder it is just over 20mb, to upload this is going to take a long time as i am on dial up.
My ignorance is showing now , I can zip it but not sure how to upload it :-[
« Last Edit: November 28, 2005, 08:56:17 AM by crofty59 »
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Offline Vlk

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Re: error 0000A474
« Reply #8 on: November 28, 2005, 08:57:26 AM »
Yes, I mean the C:\Program Files\ALWIL Software\Avast4 folder.
To "upload" it, simply click the link above, and copy'n'paste the ZIP file to the opened "folder" (or drag'n'drop, if you prefer) :)

Name the file something like avast-crofty59.zip. Also please note that you don't have READ access to the FTP server - just write - meaning that you'll be able to upload the file, but won't see it there after the upload process completes.  :)


HTH
Vlk
« Last Edit: November 28, 2005, 10:01:21 AM by Vlk »
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crofty59

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Re: error 0000A474
« Reply #9 on: November 28, 2005, 09:02:23 AM »
Quote from: Vlk on November 28, 2005, 08:57:26 AM
Yes, I mean the C:\Program Files\ALWIL Software\Avast4 folder.
To "upload it, simply click the link above, and copy'n'paste the ZIP file to it. :)

Name the file something like avast-crofty59.zip. Also please note that you don't have READ access to the FTP server - just write - meaning that you'll be able to upload the file, but won't see it there after the upload process completes.  :)


HTH
Vlk

Thanks Vlk

I will try to upload it tonight or tommorrow .

Cheers
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Offline alanrf

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Re: error 0000A474
« Reply #10 on: November 28, 2005, 09:32:22 AM »
crofty59 & Tech,

did these events begin to appear in your logs recently?

For the record I am not seeing any such events (either before or with the new release of avast).

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Offline Vlk

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Re: error 0000A474
« Reply #11 on: November 28, 2005, 10:11:34 AM »
Thanks crofty59, the sooner you upload it the sooner we will be able to look at it and eventually come up with a solution.

Thanks
Vlk
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crofty59

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Re: error 0000A474
« Reply #12 on: November 28, 2005, 11:19:11 AM »
Quote from: alanrf on November 28, 2005, 09:32:22 AM
crofty59 & Tech,

did these events begin to appear in your logs recently?

For the record I am not seeing any such events (either before or with the new release of avast).



Hi alanrf
Yes I think they only started after the latest version of Avast not 100% certain
Quote from: Vlk on November 28, 2005, 10:11:34 AM
Thanks crofty59, the sooner you upload it the sooner we will be able to look at it and eventually come up with a solution.

Thanks
Vlk

I am uploading it right now and should finish in about 2 hours 20 minutes
I have labled it like you suggested avast crofty59 zip

Cheers
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Offline Vlk

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Re: error 0000A474
« Reply #13 on: November 28, 2005, 11:50:51 AM »
I see it coming... although there are already like 4 copies? :)
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crofty59

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Re: error 0000A474
« Reply #14 on: November 28, 2005, 12:08:33 PM »
hi Vlk

Yea i know i was disconnect twice (dial up) and i went to minimise but hit the x instead.

So far so good with this one 1 hour 24minutes to go

Cheers

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