Author Topic: Karma does not work anymore ?  (Read 4805 times)

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Karma does not work anymore ?
« on: September 24, 2015, 10:25:16 AM »
Since few weeks I noticed that karma points not worked.

Is this normal?

Offline DavidR

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Re: Karma does not work anymore ?
« Reply #1 on: September 24, 2015, 04:59:59 PM »
Not sure what you mean by not working, if you can expand on that ?

It is no longer called Karma points and the points system is still in beta, to determine how long it takes people to gather the points as to what the rewards would be.

I had some trouble connecting to the my.avast.com account (on my browser) - if that is what you mean ?

But I have just been able to connect now.
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Re: Karma does not work anymore ?
« Reply #2 on: September 24, 2015, 06:51:25 PM »
What I mean is that in recent weeks, I have not added points for using Avast one more week, the points for the browser add-on for Cleaning the browser...

My.avast.com account works, but the Karma points each week dont work.


Offline DavidR

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Re: Karma does not work anymore ?
« Reply #3 on: September 24, 2015, 07:49:45 PM »
I don't actively follow how my points are going, if they are accumulated correctly, but they are slowly accumulating.

If you expand the Rewards > arrow it should show what has been added and when.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Karma does not work anymore ?
« Reply #4 on: September 24, 2015, 11:02:21 PM »
Thanks for your answer, In the drop down list, I only have: You've posted on the Avast forum and That's another Avast account visit.

I have to have a bug.

Offline DavidR

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Re: Karma does not work anymore ?
« Reply #5 on: September 24, 2015, 11:37:52 PM »
OK, you mention a drop down list, but the list I showed isn't drop down. My images are of the my.avast.com site viewed in my browser and clicking that > (arrow) or anywhere in the Rewards heading displays another page on what rewards you have received.

I think that some of the rewards are only applied once in the week, even if you have done more. This should also be for each device that you have installed. For me that is two windows systems, so some would appear to be count double.

Not sure why yours is different, when you open your my.avast.com account are your devices showing that they are connected ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Karma does not work anymore ?
« Reply #6 on: September 25, 2015, 01:07:05 AM »
Yes you are right, but I send you two pictures of a Avast and the other MyAvast but the same results.

In Avast software clic to enlarge


In MyAvast clic on to enlarge


Sorry but it's french, but you can see that even I do not have 20 points for another week of using avast and10 points for another week of using the avast browser plugin.

Offline DavidR

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Re: Karma does not work anymore ?
« Reply #7 on: September 25, 2015, 01:19:06 AM »
OK, I thought they may differ as I generally only use the browser to access my.avast.com, I don't like the cramped look of the Account section of the avastUI. I find it a bit of a pain to locate stuff there.

Do you log in to the forums or my.avast.com ?
I usually log in to my.avast.com, have it remember me and never log out. When I access the avast forums it automatically recognises me and logs me in, and I never log out.

The weird thing for me is that I don't have AOS on this XP Pro system it is on my win7 netbook and thst isn't connected that often.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Karma does not work anymore ?
« Reply #8 on: October 19, 2015, 12:42:43 PM »
What is Karma anyway?


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