Author Topic: "Malware Protection Live" suspicious application  (Read 7489 times)

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"Malware Protection Live" suspicious application
« on: September 24, 2015, 08:33:11 PM »
Hi everyone, long time no see.
So just moments ago, I had Chrome tell me that a plug-in I recently installed was suspect and was blocked.
I didn't install anything, my browser plugins are Web Of Trust, AdBlock Plus and ScriptBlock.
I'm surprised that my firewall and Avast didn't catch anything, then all of a sudden, in my taskbar this program shows up with an icon, I double clicked it, which was probably a mistake and then this popup appears. I'm a little scared of it and I'm doing full scans with SAS and MBAM.

I turned on the Avast browser plug-in as well, I didn't realize that wasn't enabled.

... Okay, so after some thinking of ANYTHING I installed over the past month, I do remember Chrome having trouble, the browser just 'broke', it would stop responding as soon as I opened it.
Not long after my OS had a major crash, I looked in the event viewer and all kinds of consecutive warnings and critical failures were logged.
I had to reinstall Chrome and I had to use... Ugh, IE to install Chrome. I used Cnet to download some plugins for IE, ones that I used before, but versions to work with IE. I'm pretty sure I went to the official site to download Chrome and I tried to spend as little time on IE as possible.
From the there I tried to restore Chrome to like it was and it seems to have been working okay since.
« Last Edit: September 24, 2015, 09:04:32 PM by sirMAXX »

Offline Michael (alan1998)

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Re: "Malware Protection Live" suspicious application
« Reply #1 on: September 24, 2015, 08:59:19 PM »
I suspect it's just adware given my search results.

https://forum.avast.com/index.php?topic=53253.0

Post the above logs, and I will PM an expert just to be sure.
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Senior Security Analyst; Sys Admin (Linux); Forensics/Incident Response.

Security is a mindset, not an application. Think BEFORE you click.

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Re: "Malware Protection Live" suspicious application
« Reply #2 on: September 24, 2015, 09:09:55 PM »
Oh. Well that sounds not so bad. I probably shouldn't mess with the application but I right-clicked "exit" on it in the task bar and it seemed to have closed and the popup on my desktop is gone.
So far SAS only found over 80 tracking cookies, they were removed. MBAM is starting to find things, it found one file so far and after that's done I'll use SlimCleaner.

Offline Pondus

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Re: "Malware Protection Live" suspicious application
« Reply #3 on: September 24, 2015, 09:23:48 PM »
Quote
after that's done I'll use SlimCleaner.
please follow the instructions in the guide Michael gave you

we need Malwarebytes and Farbar Recovery Scan Tool logs ... 3 logs total

attach those logs


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Re: "Malware Protection Live" suspicious application
« Reply #4 on: September 24, 2015, 10:12:33 PM »
Thanks guys, I broke away and came back, almost missing that before using SlimCleaner. I forget that's the go to method and saved me a lot of trouble in the past.
Here's the first log and I'll come back with the other two.

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Re: "Malware Protection Live" suspicious application
« Reply #5 on: September 24, 2015, 10:32:20 PM »
Here are the Farbar logs. Should I go ahead with running the aswMBR tool?

Offline Pondus

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Re: "Malware Protection Live" suspicious application
« Reply #6 on: September 24, 2015, 10:52:33 PM »
Quote
Should I go ahead with running the aswMBR tool?
No, not needed. If it is the malware expert will ask for it

if lucky, they have not gone to bed yet   ;)


Offline essexboy

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Re: "Malware Protection Live" suspicious application
« Reply #7 on: September 24, 2015, 11:04:41 PM »
Let me know of any problems after this

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
HKLM-x32\...\Run: [MalwareProtectionLive] => C:\Users\Preston Jones\AppData\Local\MalwareProtectionLive\MalwareProtectionClient.exe [847392 2015-09-09] ()
C:\Users\Preston Jones\AppData\Local\MalwareProtectionLive
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S0].txt as well.

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Re: "Malware Protection Live" suspicious application
« Reply #8 on: September 24, 2015, 11:17:46 PM »
Thank you, I'll follow all that carefully. Sounds like it did do a little harm. I'm not sure how it got in there.

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Re: "Malware Protection Live" suspicious application
« Reply #9 on: September 24, 2015, 11:33:23 PM »
Okay so here's the log after the machine rebooted, everything seems fine, the browser looks like it was rolled back to just when I installed the plugins, taking me to the plugins 'getting started' pages. I also noted that the icon for that suspicious application didn't show up in the taskbar during startup.
So I guess it was a piece of mal/spyware? It must be something new to get past all the safeguards I had. Should I report the file that I got to one of those virus databases?
« Last Edit: September 24, 2015, 11:38:37 PM by sirMAXX »

Offline Pondus

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Re: "Malware Protection Live" suspicious application
« Reply #10 on: September 24, 2015, 11:52:44 PM »
Quote
Should I report the file that I got to one of those virus databases?
if you have it, upload and test it here  www.virustotal.com  if scanned before, click rescan for a fresh result
Post link to scan result here

Essexboy will be back online tomorrow


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Re: "Malware Protection Live" suspicious application
« Reply #11 on: September 25, 2015, 12:08:18 AM »
Here's the AdwCleaner log.
So for the VirusTotal, I'd install the VirusTotal Uploader and have it search the computer?

Offline Pondus

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Re: "Malware Protection Live" suspicious application
« Reply #12 on: September 25, 2015, 12:20:43 AM »
Quote
I'd install the VirusTotal Uploader and have it search the computer?
No ... VirusTotal FAQ  https://www.virustotal.com/en/faq/



Offline essexboy

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Re: "Malware Protection Live" suspicious application
« Reply #13 on: September 25, 2015, 02:38:43 PM »
This is defined as a PUP and not a virus as such http://www.theguardian.com/technology/askjack/2013/oct/31/windows-pups-potentially-unwanted-programs-pc-uninstall

How is the computer behaving now ?

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Re: "Malware Protection Live" suspicious application
« Reply #14 on: September 25, 2015, 08:06:34 PM »
Avast would already have PUP detection enabled out fo the box, right?