Author Topic: advertising virus in avast premier 2015  (Read 2700 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
advertising virus in avast premier 2015
« on: September 25, 2015, 07:09:03 AM »
evrytime i go to a avast site online the ad provided by la superba (see attachted picture) is popping up in screen and blocks my abbility to use avast site..
now today i seen it on my vimeo page as well
..
i blocked it with ABP (program) but i have to do it now with every page i go on to..

tried to get in contact with avast but i live in the netherlands and i am not gonna call to the usa because that would be to costly for me.

how can i get in contact(email) with avast to solve this issue?
« Last Edit: September 25, 2015, 07:13:20 AM by marco214 »

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 76035
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: advertising virus in avast premier 2015
« Reply #1 on: September 25, 2015, 07:10:51 AM »
Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Milos

  • Avast team
  • Super Poster
  • *
  • Posts: 2295
Re: advertising virus in avast premier 2015
« Reply #2 on: September 25, 2015, 07:33:50 AM »
Hello,
to contact avast, you can use https://support.avast.com/ and we are not in USA, but in Czech Republic.

Milos

REDACTED

  • Guest
Re: advertising virus in avast premier 2015
« Reply #3 on: September 25, 2015, 08:50:15 AM »
been there tried that...still no answer to my question

Offline Milos

  • Avast team
  • Super Poster
  • *
  • Posts: 2295
Re: advertising virus in avast premier 2015
« Reply #4 on: September 25, 2015, 11:38:34 AM »
Hello,
what's your ticket ID?

Milos

REDACTED

  • Guest
Re: advertising virus in avast premier 2015
« Reply #5 on: September 25, 2015, 08:45:35 PM »
i only need a email adress so i can contact avast

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7168
  • When you think you know, Think Again
Re: advertising virus in avast premier 2015
« Reply #6 on: September 25, 2015, 09:07:02 PM »
i only need a email adress so i can contact avast

Milos is an Avast Team Member.
Provide him with the ticket ID and he'll be able to assist you.